Overall Ratings & Reviews Hotel Coral Reef Cartagena

Great staff.

This is an overall great hotel. Is friendly family-owned and has a lot of things to enjoy around it. It's one of the better hotels in the area. The staff is wonderful.

Older building our tub shower had a really weird design had to climb literally into it balmy very nice. Pretty small room service is good. Staff is good. Breakfast is very simple courteous quick tasty. This is a good choice for the money. You can’t get much closer to the beach and it’s well maintained the family has Two right there in Boca grande and a third somewhere else. It’s well run safe clean. It’s a good choice. The AC works good. The TV works good. There’s plenty of hot water.

Excellent value for money. Staff is polite and very attentive, the room was also great. Thank you for a lovely stay.

Good option basic Friendly staff helpful polite Close to beach Rooftop view pretty sunrise sets

The management, as always, was great: cordial and accommodating.

Noisy location.Pool area had great view of the water

C’était très bien en général. Il fallait faire couler l’eau pendant longtemps avant d’avoir l’eau chaude.

A big turn down of this hotel is the elevator… it is located between floors… you either have to go down or up and the stairs are very narrow and angled which make it difficult to carry the luggage. Location is fantastic, 2 mins walking to the beach and close to everything. Staff is very friendly and helpful, the lady that sell the tours is very efficient and accommodating. Decent size room with balcony but the washroom wasn’t clean properly, the bottom of the bathtub and the toilet needs to be looked after. Dated and worn out key holder felt dirty. You have to drop off the key at the counter every time you leave the building. They do an inventory of the room at check in /out.

nice place, I would stay again

This is a no frills hotel very close to the beach & restaurants. It is very dated, but if you are on a budget and planning to spend your days on the beach or out exploring, then this could be a good fit. I stayed here w/ my 13 yr old daughter, and overall we felt safe. AC's work great.The hotel doesn't seem to have had many renovations over the years except the elevator, but the design is a little strange. You need to take half a flight of stairs up to get on the elevator and another half flight up or down to reach your floor. With heavy luggage, it is a complete pain. The rooms are VERY basic! You will not find amenities such as little bottles of shampoo, conditioner, lotion, etc. There is a soap and shampoo dispenser, I wasn't desperate enough to try it. At first I found the reception staff to be less than helpful, but the day staff changed my mind. The kitchen staff is amazing and very accommodating, including always being willing to make me a cafe con leche outside their normal breakfast hours (I am an early riser). They serve a complimentary typical costeño breakfast ( fruit slices, fresh squeezed fruit juice, eggs made how you like, or ham & cheese sandwich, or pancakes, etc). The nearby beaches are walking distance and you can rent beach towels from the hotel. Beware of ANNOYING vendors. You will be constantly accosted at all times, not just on the beach. Buy island excursions directly Muelle de la bodequita or w/ the in house travel company. Research before visiting

Three night stay. Was fine. It looked like it was a grand old hotel in the 1950's.... now its an old building. I think they wanted me to pay extra to use the jacuzzi, but didn't use it and am not sure with the language barrier if that was what they were saying. I arrived hot and tired two hours early for the 3pm check in and they wouldn't let me in early. When they did let me in the fridge needed to be plugged in, was room temp, and obviously hadn't been just used by a client who checked out at noon. Thanks for the compassion coral reef. Summary? The price was a little too high for tis OK hotel.

The staff and management are always pleasant and accommodating.

reception lobby hot, breakfast was bad not much options, rooftop dinning area super hot, mold smell in room, stairs are terrible high height , even there is elevator but you still have to climb the stairs to get the room. bathtubs was so high and old, high risk of slip and fall, they have no security in hotel to help you, will never go back again over all Bad experience

This hotel is wonderfully located around restaurants and the beach. The staff is very nice. Highly recommended by me.

The hotel staff is very nice and accommodating! It's a small hotel that is very friendly and nicely located.

I really enjoyed my stay and the staff was wonderful

it was good

Thank you so much happy Holidays

No hot water ,the drain was plugged .