Overall Ratings & Reviews Hampton Inn Bermuda Run

Definitely

Amazing staff and the property is very well kept!

Easy access to the places we needed to attend.

My check in was less than stellar due to Expedia only booking one room for me when I clearly booked two. The hotel was full upon arrival and I could not get another room. I was staying at the hotel for my child’s birthday party, So there were no other options. This was a huge mistake on Expedia’s part and I will not be using the service again.

A lot of kids not respecting the quiet time and having people up around them and below them i asked for a quiet room and they put me inbetween 2 Families w small children!

Nice stay. Will come again.

Roombwas very clean. Blankets all smelled freshly of bleach (always a good sign lol). My teen boys loved the water slides. Front desk was very helpful and friendly. Parking lot was well lit. Bathroom/shower were nice and clean✨️✨️. Love that its close to different food options and a grocery store. The only issue we had was the neighbor across the hall yad a yipping little dog that started barking after they left and barked non-stop (literally) for 1.5hrs. When I couldnt take it anymore (bc it was 8am!) And my husband called the front desk they immediately apologized and 20mins later I heard the neighbor open their door and come get the dog. As they were leaving they must have made a comment to the housekeeper (who we had already spoken to also) and the housekeeper backed us u0 and told them the dog had notnl stopped barking since she got on our floor and that had been atleast 45mins to which the woman said it was 'highly unusual behavior' for him to bark like that 🤣 Ma'am... stop lying 🤣 But the hotel made her quiet him so I was very impressed. Most of the time they dont do anything at all. We were very happy with our stay and will def stay here again if we are out this way. Also, Mark at the front is THE BEST !!!!

Nice hotel and convenient to location.

The staff was exceptionally

the pool could be a little cleaner, water is very murky and not very clean, paints peeling off of the hot tub floor so occasionally you’ll have yellow blue patches float up, but aside from that the rooms are clean, staff is wonderful, coffee is always available. Breakfast is a solid 6.5/10 for hotel breakfast with different options everyday and the staff is wonderful and always friendly

I walked down to the pool and as soon as I entered I was yelled at by one of the staff members. He yelled “Ma’am you have to have shoes on, if you walk out of here and fall that’s on me” I could not even get a work in. Mind you I didn’t even know about this rule until he yelled it at me. The pool water was discolored and looked dirty. There were kids running up and down the stairs to the slide. 5 or 6 kids going down the slide at once. There was a baby in the hot tub. A huge turn off. I stayed in the pool area for all of 2 minutes and then went back upstairs.

Well maintained with friendly staff. The water slides with the hot tub and heated pool was absolutely fabulous even though the temperatures were way below freezing. We made it a mini family vacation to let the boys swim and use the slides and they had a blast. Thank you Hampton Inn.

Great place

The staff is nice except the lady who runs the breakfast she is rude

It was fine

Very nice staff and conveniently located

Rooms clean, lobby and breakfast area clean, close to shopping and any type of dining you want. Staff was a little rude and unprofessional in my opinion. The best attraction of this hotel was the pool but was nasty. Hot tub had slimy goop on the walls and just dirty looking water. Pool was a little better but the whole area was just not maintained well. Looks like it was repainted by a 3yr old with the incorrect type of paint with if flaking off. Just didn’t feel refreshing and I felt dirty leaving. Slides were cool but the whole area need a make over and routine cleaning schedule

Amazing! will definitely return to this hotel the next time i am in the area!!

The water slides were amazing for the kids night of fun.

This is in a great location and has many convenient places to eat. Even though it was right off the highway it was very quiet.