Staff receptionist excellent and helpful.

The hotel was overall okay despite several disappointing issues. The check-in process was extremely long — nearly 25 minutes of waiting, which is hardly acceptable after a trip. During a heatwave, the air conditioning in the room did not work on the first night, making the room extremely hot and difficult to tolerate. The most disappointing part, however, was the reception service. When I asked for a late check-out, the young receptionists unfortunately refused without making any real effort to find a solution. In addition, a second receptionist who was still in training joined the discussion simply to repeat the hotel policy, without any real listening or willingness to help. This attitude made the interaction even more unpleasant. Fortunately, later that evening I spoke with another receptionist who was far more professional and managed to find a solution. The following day, the head of reception was also professional and helpful. This is unfortunate because in a hotel of this category, one expects genuine customer service and a professional welcome.

Great job by cleaning staff to clean and keep room stocked with water, fresh towels, etc.

I’ve large room with a view on the sea.

Old school hotel with much charm. Perfect location. Sea view rooms are a must. Their restaurant is really worth visiting!

I loved my stay here

Good experience

Really liked this place which offered a restaurant on premises, right across the street you got the fair, lots of restaurants and live entertainment at night and the most important thing the beach right outside your door. Also, the fair is nearby

This was the perfect location to enjoy a catamaran tour of the area. Literally 1 min walk to dock! Great restaurant & fun to walk the beach due to fun vendors. The water & sand were beautiful! Would stay again in the future. :)

Friendly staff

Food in restaurant very good, staff very friendly, comfortable room, however did not like the fact that there was not a proper shower

What a great location! The staff was super friendly, helpful and above and beyond. We loved this place. We stayed two nights in four rooms. Most of our rooms did not have a shower. Just a wand attached to the bathtub to spray off. It was hard to wash off sand.

Definitely not a 4 star hotel. The AC barely worked and the hotel was very old and in bad shape.

Excellent hotel with a unique view! I loved it!

Lovely

Propert only has bath tubs. No shower, no shower curtain. Whole bathroom becomes wet when you take shower.

Very nice workers and helpful

The hotel rooms are a bit tired but the location is good and the staff are wonderful

Dependable hotel that nonetheless is showing its age. No on site parking. Convenient pay parking nearby. Did not patronize restaurant this stay as experience during previous stay was not acceptable. Helpful front of house and cleaning staff.

We enjoyed our stay and the reception staff were very friendly and helpful . Our room was clean and comfortable, although quite hot as, even on the lowest temperature and with fan on cool setting it was still too warm.However it is beautifully situated and we enjoyed sitting outside un thé brasserie with a drink .