It was an okay property, best thing was location.

Fantastic hotel! Located very conveniently to so many great spots. The family room was ideal four our family of four with two teenagers. The staff was incredibly kind and the bar was beautiful. Highly recommend

The staff is very helpful. If you need something they are very accommodating. The location is great. It is close to all the shopping. They have a dock right outside the hotel that can bring you by private transfer ($$$). Another option is the "bus taxi" where you bring your luggage on and you get off at San Marco Vallossa. Its a 5 min walk. If I can do it, anyone can! The breakfast is ok. Downside for travellers. The hotel needs to update the rooms and repaint. No elevator. 2nd floor = 4 flights of stairs but they have someone that will bring your luggage up to your room and back down. It is a very busy dock and used for bringing supplies to all the businesses nearby in the morning- very noisy. But All the waterways are noisy, Welcome to Venice!!

Ok stay - location is great for easy walking to a lot of sights, restaurants and shopping. However, private water taxis will not come to the hotel dock even though they say they will when you book (very irritating that they just aren’t upfront about this). Hotel desk clerk was extremely helpful directing us how where to walk (short distance) to find our taxi for airport transfer. Quadruple room was large and clean; tile floors; older bedspreads (one had cigarette burn in it). Bathroom tiny (typical European). Breakfast area was sufficiently large and had reasonable options though nothing “wowed”. Lots of stairs- looked like they hadn’t been vacuumed in a month and storing supplies under the stairwells gave an unsightly appearance. Overall would recommend to people who value a clean, functional stay but not to others who value appearance, ammenities or more modern facility.

Extremely expensive for the condition of the room. Really outdated bathroom. Good breakfast.

Hotel is beautiful and the room was very clean, the fridge was always stocked and beds were made and the trash was taken out each day. Breakfast was delicious and staff were friendly.

Location is great. The reception staff were not friendly or helpful. On arrival it was not a warm inviting welcome, just given the room key and a slip of paper with WiFi a. No verbal information of breakfast. Times. The staff on there changed daily, all but one were not good at being friendly or welcoming. The room was ok, basic budget room, so I guess you get what you pay for. I think this place is feared up for the spring and summer, winter breaks, maybe not so much.To the point we felt like an inconvenience.

very good location

We had the balcony room & the view was lovely. The beds were very comfortable (even the lounge bed for the 3rd person was quite comfortable). The included breakfast was a nice bonus. Especially for the price, we were quite pleased.

Excellent experience overall. The property was clean, well-managed, and easy to access

Old, outdated , noisy, but good breakfast

I really loved my stay here. Staying here felt like I was in a movie. It’s not everyday you get to stay in a 17th century Villa. I was lucky enough to stay in a room with a balcony and it was magical.

This was my second stay in this hotel. The location is great. You can walk easily to major landmarks or even take a water taxi from right outside the hotel door. It's typical of a Venetian hotel - quaint with no lift, but staff will help with luggage (thankfully). The breakfast is in a courtyard at the back of the building and are self service, basic but just what you need for the day ahead of walking. If I come back to Venice, I'll probably stay here.

Property needs some TLC. There is a repulsive smell throughout the hallways of the hotel it was actually very bothersome especially going to breakfast when you have an appetite. The breakfast is very basic, not much options and don’t expect any table service. The coffee is terrible which is a disgrace for being in Italy. Will not ever come back and will definitely not recommend this hotel.

Fantastic hotel in the tourist heart of Venice. Great views of the canals and generously sized rooms. Breakfast included and was a great spread. Good air conditioning and mini bar available. Close to the heart of S Marco but far enough out of the way to avoid crowds and noise.

Excellent location with balcony view right on the canal. Easy access to all landmarks and shops.

We stayed in a room with balcony view, I requested one of the rooms that had a better view and a specific room, unfortunately this request wasn’t looked into as I had no feedback on it. Was a good stay overall, very Venetian style, but very dated and old looking. Breakfast was good, it was a bonus since food there is not cheap especially with a family. You need to leave your keys back at the reception when going out daily which was a little inconvenient. Convenient location with most things in reach.

Our room was amazing. Large, clean comfortable with non-stop free entertainment from our balcony overlooking the canal.

Quaint Venetian room

Nice hotel