All fine

Q

Great place

A best resort with good services

Nice place!

Beautiful resort. Highly recommend getting a sea view room as the view is priceless. The beach is rocky but still enjoyable. Has they recommend.

There was no wifi in the room and they were not cleaning enough the room were still dirty

No WiFi service available. Mosquitos in the room

The property is located right on the beach, it’s well maintained and clean. I would definitely recommend this place to anyone looking for a relaxing and comfortable experience especially if traveling with family. Rooms are spacious and great views of the sea. For a four star hotel it was surprising there was no kettle or coffee machine in the room and we were told if we wanted more than 4 towels there would be additional charges per towel. Other than that a great place to stay.

Between 1 and 10 i would rate this property a 20. This was by far the best place we have stayed at while touring spain. The Service, room size, food, pool, and walking distance to the beach was fabulous. But I really have to say it was by far the best service. Im coming back.

The hotel feels like empty without warmth. The services were incredible and the room very big but without any personality. No flower's the furniture around the lobby is small and not so comfortable As a spa the hotel does not have a personal smell, no sounds, and absolutely nothing on the walls. The pool is the but not attractive at all.

Hotel was ok but lack of amenities, huge open spaces in rooms as if furniture missing, no basic facilities like tea/coffee making, it claims to be 4 star, it could be but they need to sort out facilities in the Hotel, huge Bar and area around on ground floor but not currently open

i visited this hotel a few years back when it operated under the name, fuerte estepona so we decided to return. we stayed a night, sat to sat and having returned a few days ago, i wish to point out that it was below my expectation. this hotel has so much potential. when we checked in i asked for private parking which costs €20 which i understand but the offer you a package for €30 which also includes kids club, padel tennis amongst other things. i had never heard than an hotel charges you extra for kids club or padel tennis. on the topic of kids club, there were no announcements of activities taking part. we were not informed of where the restaurants where or what time the breakfasts was. after a windy day on saturday, we ate on our sunbed which is quite nice. however, prices are a bit expensive. there is an extra charge as they take the food to you. however, once you are done, they won't come to clear up. after 2 hours i decided to take it back to the bar as the wind was blowing everything away and they were aware but decided not to do anything about it. staff is walking around sunbeds waiting for you to place orders but that is it. there was only 1 lift operating which can be quite annoying. the staff was either new or way under-trained. i dont think i will be returning to this hotel for the rate you pay.

What wonderful reception staff. Excellent on lne and in person

Views from balcony are amazing! Our room had ants near bed and restroom, we were moved to another room. Staff was split, some nice some rude. May book again.

Whilst we had a very nice holiday here we were disappointed to find that there was no communal bar/lounge area nor a permanently established indoor restaurant (the indoor part was the breakfast room; the dining restaurant was entirely outdoor either in gardens or by the pool with no option to dine inside). On the one cool and cloudy day - too chilly to be outside - there was nowhere warm and communal to lounge around or get drinks. You had to be either outside by the pool or in your room. Although described as a "hotel" it doesn't seem to offer the full suite of services I would typically expect because it lacks that communal area. Secondly, we were visiting end of season about 3 weeks prior to seasonal close and they seemed to be getting low in stock of our chosen wines at dinner eg we were selecting the last bottle or the wine was no longer available. However, the staff are welcoming, friendly and helpful. The pool is lovely - as a keen swimmer I enjoyed doing daily laps because it offers a good length of at least c. 25m in the longest stretch. The gym has good cardio equipment although it was annoying to find there was no water available to gym users. Regarding location: it is a short 10 min taxi ride outside of Estepon. Taxis could be called very quickly. Nearest grocery store is almost literally across the road but on foot is via a circuitous walk in order to cross a very busy dual carriageway.

Hotel is really nice. No complimentary tea/coffee in the rooms. That was a let down.

Room was dull and dingy. Stuck in a corner on ground floor. No discretion curtain. Not cleaned properly, things not working. Staff were grumpy at best - apart from the amazing main chef.

Lovely hotel stayed as a family with 2 boys 9 and 12. Staff very helpful and the rooms are really big all with balcony’s . I feel it used to be 5 star but is going to be undergoing some work as only half open and a little tired in places but definitely worth a stay if you’re looking for a nice relaxing holiday. You will need to get taxis ( between 7-10 euro each way) to the port and Estepona if you want more dining options. As nothing local . We did this most evenings. Breakfast amazing and pool service good for snacks

3 night short holidays with my Mom , half board and food was very very good . I would maybe say room cleaning was not amazing, but also not dirty, just about ... pool nice , on the beach itself, we enjoyed.