Great facilities, great staff, great spa, great service - everything was simply amazing about this hotel and their team. This has cracked into my top 3 favorite hotels in Greece.

The staff is awesome

We had a great vacation with friends at this hotel. The staff was very friendly and made our stay very comfortable.

Nice place and good service but in Albania was better and less pricey.

From the moment we checked in, we felt welcomed and comfortable. The staff was very friendly, answered all questions, took luggage and escorted us to our room. The hotel was had multiple pools, one just for kids. Great food service at the restaurants and the entire hotel was spotless clean. Rooms were very large and comfortable. Location was great, walking distance to the famous Bella Vraka beach and also the downtown area.

Beautiful hotel but difficult walk to and from town.

It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!

Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.

The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.

Great clean highly recommend this place.

All good, great breakfast, nice swimming pool and the gym was good.

The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again

Only disappointing part was the below par spa. It was dated and the treatments were poor.

The room we paid for was very big and well designed.In addition breakfast was awesome. However lack of parking space was unacceptable and it was an obstacle we wouldn't have to overcome.Overall the hotel was very good . I would recommend it despite the disadvantage.

Like the cleanliness and the amenities.i did not like the behavior of the 2-3 persons of the staff.

Everything's was beautiful except to many stairs...

Amazing views Near to the beach and the centre Friendly staff and always willing to help in any way. Food made with love and good selection of desserts Beautiful breakfast with variatt We will try to be back.

The resort is beautifully located, with amazing views over the gulf. The rooms and facilities were top. We didn't try the restaurant, but the snack bar by the pool was excellent. The staff made our stay even better. Super friendly and helpful. The spa was a very good experience as well.

The holiday was fabulous from start to finish. The room had a fantastic view of the bay, the three pools were clean and excellent for children as well as adults. The pool service could have been better.

This hotel is not a five star, more like a four star. The staff are not trained well, no cordination with each other and Rude! I had called to upgrade my room to a triple a month before, they said fine and when I got there they had no nolige of the call and thought I was lying. We had to wait another hour for the room to be adjusted. The rooms were very small, I don't know why they would call them bugalows when there wasn't a kitchen, not even a coffe maker! When it came time to check out the computer printer was not worker and I was told to wait 2 minutes, but 20 mins later I went up to ask for my receipt and they said "oh it's been ready for a long time" I asked why I wasn't informed and they said "Don't get mad"!!! I'm sorry that's not fivr star customer service! Besides there are too many stairs to get to our room and the car service was slow. The breakfast eggs were cold because they would be sitting in trays which were cooked hours before! The view and pools were the only good thing about this hotel, but it was very difficult to get service at the pool as well, two waiters serving three pools.