8.6
Very Good
From 177 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.2

Traveller Reviews New Town Hotel

Number of reviews per page
20
40
Top reviews
Anne
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall excellent hotel. Spotless, staff were so helpful. Breakfast was a lovely experience with very good quality and service. So close to the Playhouse !! We had an excellent overnight stay and would def recommend, great value for money.
Lesley
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, spacious and well equipped room - had everything i needed for a comfortable stay, and a comfy bed. Perfect location for city centre and Waverley station. Wouldnt be suitable for those who needed accessibility support due to old building limitations - no lifts. A little noisy at times - could maybe improve sound proofing on room doors and between floors, but didnt spoil my visit. Staff friendly and helpful. Nice breakfast with cooked vegetarian option. Would definitely stay here again / recommend.
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Debbie
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not have breakfast
Melissa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The updated rooms were clean and well designed. We appreciated the attention to detail from the choice of toiletries available to the bed comfort and right number of pillows. The staff was courteous and helpful.
Kathy
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great central location. Everything you need from a small boutique hotel
Joanna
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful lobby, clean and spacious room, great location. The only downside is that there is no elevator. If you have a lot of luggage I wouldn't recommend it.
Thomas
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location in Edinburgh’s New Town just a few minutes walk from Waverley Station is perfect. The room I stayed in, despite being a basement room, was spacious, clean and comfortable. The staff were welcoming and friendly. The only slight negative is the lack of a lift and many stairs.
Ed
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fantastic Location! Friendly staff.
Gregory
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful friendly staff. Rooms (2) were comfortable and had quality sheets and linens. I was on the top floor walk up. I needed a nap after climbing the stairs. I went out without my phone, remembered in the lobby. Didn’t go back to get it.lol Highly recommend, but be prepared to climb steps.
Roger
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful hotel close to city centre
Bernharð
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Had an excellent stay in a very spacious and clean room. The staff was very nice and welcoming, and the location is perfect not far from the Waverley station. Highly recommended.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All of the above.
Sarah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiful hotel, staff were friendly and always available, very comfortable room with a bathtub long enough to lie down in, and a delicious breakfast!
Javier
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great Location, lovely room and bathroom however the shower water pressure was terrible like a dripping pipe. A shame as it was a lovely bathroom with premium gel and shampoo. Very nice staff as well
angela
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I
Mustapha
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent. Room was what you would expect of an Edinburgh hotel.
Idris
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Best Hotel in the town. Lovely staff
Thabie
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was gorgeous. Very big and comfortable. Spotless on arrival. 50inch tv with smart channels. Bed very very comfortable. Downside would be stairs - very steep and there’s a lot. As someone with Asthma I probably would have requested a lower floor if I’d have known! T Also hotel takes £100 deposit on arrival, wish this had been clearer as I’d budgeted for the trip which meant I had to scramble for the extra cash!
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Jocelyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely room, friendly helpful staff, convenient location.
Gillian
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely friendly reception staff, easy check in and out spacious immaculate room, with toiletries and tea and coffee making facilities, we appreciated the chocolates on arrival in reception
Number of reviews per page
20
40