9.0
Exceptional
From 600 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

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Traveller Reviews Candlewood Suites MOBILE-DOWNTOWN by IHG

Number of reviews per page
20
40
Top reviews
Haidy
icon- Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Me parece todo bien, el personal amable
khaliah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very convent and spacious and clea
Cindy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Generally we liked this facility. The staff was great, and the bed was super comfortable, and the place was very clean. We felt the amenities were a little lacking. We were able to get breakfast at a small restaurant close by which was very good. There was not much else in walking distance. Our boys were disappointed that the pool was not open on a fairly warm day, and the little shopping space was fairly sparse and expensive.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We really enjoyed the hotel. The only thing wrong with the room was the coffee pot and fridge were dirty, but we didn’t have intention of using them so it was fine. Everything else was perfect.
Jana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Love will stay here again
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Close to where we needed to be for Mardi Gras … very helpful staff.
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We got sent to the Hilton Garden Inn due to overbooking but it was all good.
sarah
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel cancelled my reservation and Expedia never informed me( Expedia also still has my payment of $149 that I expect to be refunded). I chatted with a rep yesterday stating that the refund would be approved but I haven’t heard back.
Verified traveler
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I will have to say I was wonderfully surprised by this property! When looking at reviews, pictures and doing research, I decided to make reservations and hoped for the best. Rooms are very clean and had all the amenities. If you wanted to cook a little something on the stove top, they had some pots for you, along with all the utensils. Also in the kitchen, there was a fridge, microwave and dishwasher. There was literally everything you needed in the kitchen. The bathroom had your soap, shampoo, conditioner and lotion. The towels were nice! The beds were very comfortable! The beds came with four pillows each and there were 2 soft and 2 firm pillows. I highly recommend!!
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William
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

One bed was stained and smell from painting was strong.
Lori
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Our room had small kitchenette with sufficient items and good size fridge which would be great if you planned to stay several days. The room was very clean. We were pleased with the comfortable beds, pillows and nice linens. Considering the rate they could offer free continental breakfast. It is an older hotel but I would stay again.
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Latasha
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Overall the property location is amazing, there are plenty of dinning choices and lots to do within walking distance. The hotel has a warm and enjoyable entrance with the friendly ladies and gentleman up front and the holiday decor is so very pretty. Also there is free laundry which is always a plus, most hotels you have to pay for that. The only complaint that I have is the cleaning service. You have to ask at times to have your room clean and if you do just be prepared to for the head of cleaning to advise you with attitude that its the owners decision to not clean rooms one weekends and only will change your sheets on Wednesdays. Also the rooms have kitchen in them and they dont clean that either. I think the hotel is awesome but they just need to revamp whoever runs the housekeepers because they really dont do a good job. And when you ask for something you get a hard time from the head of the housekeepers. defiantly will not stay here again. and thats only because of the housekeepers.
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Jeff
icon-Business
Business
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Ridiculous fees added on to the bill. Also had to pay for parking. Won't be staying here again.
Tim
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

All good!
Angela
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Really need a place/shelf in the shower for products
Daniel G
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Full kitchen spacious room Free on site parking
Julie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was clean and the staff were helpful. Had to pay fees for parking in the on site lot.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property worked great for us.
Reginald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The proerty was clean and nice
Runbo
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

good
Number of reviews per page
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40