The location was excellent and the room was amazingly quiet

This property was very clean and the front desk staff were quite helpful, especially with handling our luggage.

The staff were very friendly and efficient at check-in and check-out. We had a cozy double room which is in the basement of the hotel. Smaller than a double room BUT still an excellent size, with a clean and well laid out shower room. There is no lift in the property, so there are quite a few staircases. I walk with a stick but found the stairs doable and on checking in the staff walked myself and my partner to the room. The Place is an excellent base for exploring Edinburgh. Easy to reach from either the train station or bus station.

Lovely big room, comfortable bed, powerful shower. We had an issue with the TV, no sound despite not being on mute. Reported to reception within an hr, around 13.00. Went out, returned around 16.00 still no sound. Reported again around 18.00 as we went out for the evening. Returned around 12 MN, still no sound. Disappointing we had no update or information on the issue, reported it again when we checked out the following morning.

Lovely large room, friendly stuff would recommend

What a lovely hotel. Beautifully decorated, with warm lighting and framed portraits of Edinburgh and Scotland’s literary greats - Ian Rankin, Val McDermid & Irvine Welsh lining the walls in the bar. The customer service was excellent, with staff greeting us warmly and offering quick, attentive help - our room wasn’t ready (we were a couple of hours early, so they held onto our bags & took them up to our room whilst we were out and about). The room felt spacious and comfortable with crisp linen, not too many cushions & throws - and a calm, inviting atmosphere. We’d definitely stay here again (although we’d ask for a room on the first floor - those stairs were a full work out for oldies like us!)

It was walkable from the train station. They held our luggage after checking out so we could see the sights before hopping on another train

The staff were very helpful with our luggage. We left it with the hotel as we took a couple side trips. We would recommend this hotel. It is quite close to the train station and the bus station.

Na

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Had a lovely stay. Staff were friendly and room was spacious and comfortable. Would definitely return

Great location and staff... My small room is perfect for a solo traveler... very clean and breakfast was top shelf but extra. No elevator or AC, which was no big deal for me but keep that in mind if those are things you need.

Outstanding staff, welcoming, informative. Lovely historic property convenient to National Portrait Gallery, St. James and Waverly Station. Delicious breakfast options with buffet and cooked choices. Very nice bar.

The room was up 3 flights of stairs and although we were offered a hand with our bags, I wish I had known that I had to be able to go up 70 steps. The room was small but the bed was very small for 2, there was a fan but the window did not open very far so getting air into a hot room was difficult - I am afraid although a nice bar, nice staff and a clean centrally located hotel - I will not use again

When advised the breakfast only included 1 hot item, I did not even consider purchasing it when I could go across the road and get a full scottish breakfast for even less. Bar closed at 11pm which I thought was eat for an Edinburgh City Centre hotel and also didn't have a tv for watching any sport/football etc apart from the one on the terrace, but due to a private function, wasn't available.

Chambre propre

The staff at The Place were friendly, professional, and welcoming, so this review is not a reflection of their service. Unfortunately, the room we were assigned was located at the very back of the property, essentially in the basement. The room was uncomfortably hot despite the cool weather outside, and there was no effective way to regulate the temperature. We had to keep the windows open just to make the room bearable. While the service was excellent, the room itself made our stay far less comfortable than expected.

good breakfast menu with hot dishes selection that were excellent. No a/c made the rooms a bit stuffy, and there's no elevator, but otherwise all was great. Nice big rooms and a good location! Everyone on staff was very friendly.

Great location and really lovely staff. No lift as it’s a very old building- if your room is on the top floor there’s 5+ flights of stairs to climb up, so if mobility is an issue, or you have lots of bags, check first which room you have booked. Also no green tea at breakfast which I found very odd. But the staff are lovely and you can walk to the town centre in ten mins max. My room was dated but clean.

Great view from my top floor room, housekeeping was efficient and always finished before I came back in the early afternoon, front desk staff were great, and maintenance fixed a minor issue I experienced quickly. Great location and nice bed. Would go back!