Our room was not cleaned properly. There was a used towel still hanging in the shower. Kitchenette amenities were not replaced. All of shower gel, shampoo, and conditioner bottles were empty. And when the maintenance person came to replace them, he put on 2 conditioners and no shampoo, so I had to call front desk again. When I checked in, I was told water bottles should be in the room already (for being Hilton Diamond member) but they weren't. The property itself seems newer and well maintained though.