This hotel was better than expected. The staff were not only courteous but went out of their way to be helpful. We had the least expensive room and yes it was tiny, but it was clean and very comfortable. (if you are bigger sized, you may want to consider not choosing the smallest room). Although there was no kettle, the staff happily got us hot water. We appreciated the recycle containers placed near the stairs. Hotel is conveniently located next to the train/bus station, easy access to city areas and shops/markets in the confluence area.