9.0
Exceptional
From 978 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

7.8

Service and Facilites

8.8

Traveller Reviews Van der Valk Hotel Düsseldorf

Number of reviews per page
20
40
Top reviews
Jutta
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel near the airport. No restaurants around and not walkable to other places. But Restaurant and bar on site. No airport transfer. Great rooms and service and free parking with stay. Highly recommend „Van der Valk“.
Lisa
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Would definitely recommend.
Jutta
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fabulous hotel!
Jesse
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice hotel with spacious (for Europe) rooms. Although without direct access to airport, the hotel serves travelers needs. Good restaurant and bar with friendly and accommodating service.
Gloria
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

great customer service
Mirja
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The "girls" in reception were wonderfull. They helped us so many ways!
Gillian
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This is a great option for the airport or a concert at PSD Bank Dome. There isn’t anything else around but the hotel has a great bar and the restaurant is excellent.
Lorraine
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The Van Der Valk hotel is absolutely stunning inside, the rooms are very spacious and comfortable. I didnt use the Restaurant so i cannot advise on that but thr Bar is comfortable ,but service can be slow when busy ,only to be expected. Overall i highly rate it
Maria-Isabelle
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

More than anything I liked the King size bed and mattress and the bathroom , equality materials and hot water at all times. It should be considered having kettles in the hotel rooms.
Nour
icon-Business
Business
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I had unfortunately one of the worst experience in this hotel. Staff is nice and room is spacious (I had rented the familial suite) But when I entered my toilet garbage was full. In addition the room was freezing. When I informed the reception they just went to cleaned the room but it was still freezing. The next day at 6:30am someone tried to enter my room. Turned out it was the staff responsible to fix the AC. And they tried to enter again at 7am and 7:30am. This was crazy. Apparently the system had put my room empty by mistake and the staff was supposed to change my room. I asked to change my room. No compensation was done by the hotel. I was very disappointed my room especially that my room was over-valued.
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David
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel was very clean, the room was large and comfortable. The staff were very friendly and helpful. I will be booking this hotel for my next trip to Düsseldorf.
Norbert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Perfect for the Dome
Jutta
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The rooms need more light and the hotel does not have an airport shuttle. Otherwise great stay.
Indy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The customer service was great, lovely hotel but not very easy to get to say nearest cafe or restaurant for breakfast, as the onsite breakfast was a little high in price, me and my son had to get an uber to the nearest McDonald's, we then got a e-scooter back.
Indrit
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very good staff and very clean
Mervi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Excellent choice for one night stay
chris
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Big room. Good coffee machine. Very good gym.
Johan
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Amazing hotel and the restaurant is fabulous
fida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Terrible staff
Dzemalj
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Family suite was great for our stay.
Number of reviews per page
20
40