Overall Ratings & Reviews Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

.

.

The property is great for the price. Breakfasts is normal, not too much options, I can say is decent. Parking is terrible, vey tight spaces. Be careful.

The bathrooms were covered in black mold. Carpets and walls in the hallways were filthy. Paint was peeling on the walls in the room and there was mold on the walls. Utterly disgusting!

Nothing

Property is needing update, Carpet Floors Super Dirty. Breakfast below average.

Great hotel. Staff super friendly and helpful. Hotel is clean and not a noisy location.

The hotel is an old big building, well located. I stayed one night only.

Foi reservado 2 quartos com 2 camas de solteiro cada um, na chegada ao quarto, era 1 cama de solteiro e 1 cama menor que uma cama de solteiro, além do quarto ter cheiro de tinta. Não recomendo os quartos standart desse hotel.

The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city.

On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9. The attendant confirmed the reservation is maintained and check in moved to Aug 11. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz!

The room was great, comfy bed, good breakfast.

Ótimo hotel, me permitiram fazer o check-in uma hora antes. O quarto é espaçoso e limpo, e o restaurante é muito bom. Definitivamente recomendo!

The service overall was OK, the hotel is well located and the rooms are really spacious. May need some renovation at least in the tower I stayed and there was a compressor noise next to my room, which was a little annoying but not impossible to bear. Ok for a short business trip and good cost-benefit ratio

very good hotel

There was no place to sit other than a secretary chair that had rollers that didn't roll. We had to use the ironing board as a suit case rack. We had to ask for extra pillows twice before we got them. The breakfast bar ran out of food. The bar was suppose to be open from 3-11. Not! For 2 days. We will be looking for another place to stay on our next visit.

The hotel is a little deteriorated. But still functional. Good for the price.

Air conditioner leaks into room, causing mold/mildew. Dial up speed internet. HORRIBLE food and a “bar” that only carried 2 beers and nothing else. Dining area open when staff felt like it. Charged for early check in when Hotel was informed twice I would be coming in early. Mandatory valet parking. Hotel looks NOTHING like the pictures on Expedia. Maybe it looked like that brand new, but not now.

Onvenient and comfortable. In a safe area with lots of restaurants and shopping.

Good hotel, better than I expected, room was of a higher standard than the Novotel I stayed at down the road. For evening restaurants there are a few options in the area but better to hop in an Uber or taxi.