Overall Ratings & Reviews ibis Narbonne

Good stop on way through France.

Clean. Easy stop over on long journey.

Staff was excellent and beds were comfortable

I received help from the duty manager without any hesitation. It was invaluable. Especially for foreign travelers.

A complete clean hotel, has everything you need!

Convenient, reasonable, great service and restaurant. Take dogs. Great Parking. Easy to get to from the Motorway. Quite.

Very nice and clean hotel, room is not very big but meeting the expectation. Employees are nice, and there is a restaurant next door, very convenient.

Perfect place to stay for one night. Like most travelers, we were visiting Les Grand buffet which is a 2 minute drive from the hotel. Check in was a breeze. Nice staff, clean rooms but small rooms. Just barely enough room for two people. Recommend staying here!

No elevator, paid tax upon checking in with cash but it wasn’t recorded and they tried to collect it again when I checked out.

Excellent location .. close to access of freeway … good if you are travelling to Spain

Highly priced for what it was

Qulit inapropied for the weather Rug in room dirty

Just travelling through on business

Lovely hotel all covid measures in place. Food in Resturant good. Breakfast continental But wide choice. My only tip(gripe) would be DO NOT choose half board rate as we paid extra £38 GBP for evening meal, (thinking under these covid times best to eat at hotel) but we could only choose from the 15.50 EUROS menu (Limited time 3 choices, Nowhere on website could we find any menus for half board before we booked so our mistake) Rest of menu was a lot better and choices excellent so if we had realised we could have had a meal of choice Would not have opted for just Bed & breakfast) when queried with hotel manager her reply was they do not make any money from sites like Hotels.com and other hotel booking sites that is the price, therefore not good value for money.

Great place to stay on the road or for tourism.

Tiny room., no elevator to second floor. Good breakfast.

Great place to stop over, clean well furnished rooms and great restaurant on site.

We chose this property because of it's convenient location to the highway. The room we booked was described as two beds - one double, one single. Upon arrival, we were told that the single bed was a foldout, which was extremely small, and had a wooden overhang on one side, which made it even smaller. It is really only good for a child, but they didn't have any other rooms with two beds. It was uncomfortable, and the room was tiny itself, with hardly any space to even put luggage on the floor. There is stable working WiFi and ample parking. Check out was a challenge, as there was no one at the desk for over 20 minutes.

On arrival the first room had been previously occupied by a smoker, the smell was quite bad, reception changed our room, this was our 4th visit to this hotel and it was certainly not as good as we had come to expect. Also having paid in full via Expedia our paperwork stated including taxes, the receptionist insisted this was not included, so we stayed our night but doubt will will use Ibis again

Great room comfortable bed. Staff very busy in restaurant but still attentive