The airport pickup service was significantly delayed; the wait was over half an hour. They only have one shuttle bus, and the claim that it runs every half hour is false, so plan your airport transfer carefully. They provide a menu in the room, but the actual restaurant menu is completely different and much more expensive—something I found misleading. When I raised this issue with the waiter serving us, he was very rude; he insisted that the in-room menu items had to be consumed in the room and actually kicked us out of the restaurant. They failed to provide enough soap or towels, even though they knew the number of guests in advance. I will never return to this hotel.