9.6
Exceptional
From 501 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.8

Traveller Reviews Basiliani Hotel

Number of reviews per page
20
40
Top reviews
Paulo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is perfect. It is in a perfect spot. Very cool rooms. Very helpful staff. Great views. Easy to navigate from the hotel to anywhere in old Matera. Thank you!
Marla
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous small hotel with some of the best customer service I have experienced.
Maeli
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Shuttle service to wherever you need to go. Very convenient for the hot summer months! Wonderful shower, quiet room.
Frank
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

An amazing spotlessly clean room. An Amazing delicious breakfast. Staff and Chefs were wonderful. My husband got up to pick some fresh basil from the plant just outside on patio ( Was so hot we ate inside ) To add to his fresh eggs and tomatoes ! We called Giuseppe when we arrived in Matera and as stated he was there in 10 mns to pick us up. Linens, bedding and shower facilities excellent, ultra modern! If you have any mobility issues all Matera might be difficult to maneuver around but if not it feels like you are in a movie scene. Thank You Giuseppe & Hotel Basiliani
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ZOPITO
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredible place, unforgettable Matera, must visit!
Eloika
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location of Brasiliani is incomparable, in the heart of the Sassi, but on the very edge of the ravine and the uninhabited Sassi area. It is stunning, quiet and walkable. The staff are lovely, and shuttle you from the car parking area. The breakfast is soooo good. Honestly, it was amazing.
Haley
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We loved our stay at here. Hotel is in a great location with an amazing view on the ravine and the oldest part of Matera. Restaurants in walking distance and well placed within the city. Staff was SUPER helpful, even helping us through a crazy situation when our rental car was almost towed from the free parking because of a misunderstanding about when it would close for the city to mow. Thank goodness their shuttle driver was there to translate the situation to the police! They even offered to pay the ticket we got since they had suggested this parking (not knowing that the city would be closing it to mow). Breakfast was great with a variety of options from proteins to pastries. The only thing I would suggest to the hotel is adding a dehumidifier to each cave room. There was a bit of a musty smell in the room and it was quite humid making the linens feel almost damp. I’m sure this is normal for a cave, but I do think a dehumidifier would help! Beds were very comfortable and ac worked well. Overall a fabulous stay!
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Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was the most unique hotel we’ve ever stayed at. The staff were most helpful and accommodating. The nice touch was while we were having a glass of wine on the terrace. The host brought us a complimentary appetizer.
Dylan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice accommodation
cara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This was our favorite hotel on the trip. The staff were great offering wonderful suggestions, arranging a tour and taxi to catch our very early train. They even have us breakfast before we left. ❤️ the room was beautiful. I can't recommend this hotel enough if you want to stay in the sassi caveoso.
YU-JUNG
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Basiliani Hotel is truly a fantastic boutique gem! The location is perfect — close to everything yet peaceful enough to fully relax and soak in the atmosphere. The staff make all the difference: warm, attentive, and genuinely eager to make your stay exceptional. Every detail feels thoughtfully curated, from the beautiful decor to the welcoming ambience. I couldn’t have asked for a better experience. Highly recommended for anyone looking for a charming, comfortable, and memorable stay!
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Alex
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The staff was fantastic
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wonderful hotel in a great location in Matera. Each room was different and wonderful (we had four rooms). The staff was great and the transfers to/from the parking garage were perfect. We would absolutely stay here again!
Nannette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Was unable to partake in breakfast. Most of the staff was very nice and helpful except the man (or shuttle driver) when we arrived that nite. I don’t appreciate being yelled at by staff at a hotel I paid for. Was not very understanding and rude.
Marie-Eve
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Just perfect!
marina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

It’s ok hotel for fit people but several areas of mold in the bathrooms ( we had friends in another room- same mold) is unacceptable! Extremely dangerous step down at the bathroom entrance- waiting for accident to happen! Great breakfast!
Derrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We were knocked out by the comtempory feel and stylish interior to what is simply a cave. It was fresh and perfect. The staff were so friendly and knowledgeable. Even the lovely lady at breakfast remembered what we liked to drink with our breakfast.
Sharron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was good and space in room was excellent. Limited cleaning during stay but ok for our 2 days. Shower rod kept falling and it was never fixed.
Anna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The breakfast options are limited. The location is outstanding. The room is unique, clean and spacious. The matrass is too soft. The staff is excellent, very helpful and kind.
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lovely breakfast, lovely hotel. Minor point the bathroom in room 125 could do with a lick of paint to freshen it up but overall anyone booking this hotel will be making a good choice in a unique location
Number of reviews per page
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