9.4
Exceptional
From 405 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.6

Traveller Reviews Basiliani Hotel

Number of reviews per page
20
40
Top reviews
Susie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel, modern, clean, coffee & tea are including in the room, good breakfast & nice service.
Kevin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel first: Basiiani Hotel is a marvel in a town once called the 'Shame of Italy'. It is a hotel that is comprised of several rooms carved into caves that used to be people's homes. It is awesome. The decor, beds, bathroom and amenities all top notch. The staff friendly and the buffet breakfast was great. Highly recommended. Now the town of Matera.... you must go. Truly out of this world and worth every adjective of beauty.
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Moon
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location and friendly staffs, wonderful breakfast!! Shuttle service was excellent. I want to special thank for giussepe and front manager. They provide us breakfast earlier.
Deborah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unique experience
John
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent stay. Onofrio the manager is extremely helpful
Debra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were all excellent. Location was great. Hotel shuttle service was awesome.
Donald
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

All interactions with the hotel were excellent. The facilities were clean and comfortable. The location was excellent and easy to get around with good food choices within walking distance. Would recommend staying here.
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

What a great, unique stay! The staff was great! We were picked up at the off location parking lot (there is no room at the hotel, it’s not an issue at all, the hotel is great with directions and pickup). We were told of things to see and had help with dinner reservations. The room itself was clean, comfortable and one of a kind. The history of the town is very interesting and if you are in this area a stay overnight is a must.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Wonderful place to stay to be part of the stassi experience, have amazing views across the gravina, and still be relatively peaceful in terms of not being in the middle of the tourist tracks.
Heidi
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Astounding area in Sassi, Matera
M.A.J.
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location, location, location….👍 Room and facilities are awesome. The only issue, there is limited shuttle as there is no parking around the hotel, so one has to wait. But other than that, everything was beautiful!
Carl
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful stay here. Great property with fantastic staff and superb breakfast.
Marius
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff, service, breakfast and views were out of this world!! Not sure what I did to get a room that opens up to the amazing view of the caves across the ravine. Highly recommend and will definitely be back!
Kevin
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Excellent room/apartment built into rock Great view outside towards the caves opposite Room well equipped no windows apart from the doors at entrance so not a lot of natural light but with so much to do you don’t spend too much time in room 😀
Carole
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff is very accommodating. They told us what places to see and how to get there. They also made reservation for restaurant and provided transportation to and from parking. The location has wonderful view and the breakfast is fantastic.
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The property is perfectly situated at the side of a mountain canyon offering spectacular views, far from the noisy streets, although you might get the small groups of tourists with their guide. I think it is one of the best locations in town. You are just minutes away from many great restaurants and shops, but it is also tranquil most of the day. No one would know the beautiful caves are actually part of a hotel. The staff is extremely knowledgeable and friendly, speaking a few languages. Very responsive, most of our extra requests were completed within a reasonable time. The hotel offers free shuttle from many parking areas in Matera to the hotel, otherwise inaccessible by your own car as the ZTL is in effect most of the day.
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Lilly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff was very helpful. Very good with transportation and site seeing recommendations. It is very close to everything in old town.
Hiok Hau Steven
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Comfortable and enjoyable. Check in and out were seamless. Breakfast service was great
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location given the close proximity to the main street. Very clean with modern amenities.
Karl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The property is located in the Sassi- these are stone cave dwellings of ancient times. They are amazing. Our hotel room was a modern version with beautiful design appointments and a spectacular view.
Number of reviews per page
20
40