6.6
Pleasant
From 193 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

7.0

Service and Facilites

7.0

Traveller Reviews Hotel Diamond

Number of reviews per page
20
40
Top reviews
Igors
icon-Leisure
Leisure
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The view from this hotel is amazing and while its in a bit off shoot location its not too far to be troublesome
Bethany
icon-Leisure
Leisure
6.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Not in the best area and shower broken and dirty
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Naples is a very bad city. It is loud all the time and the hotel does very little to block out the sound. The bathroom smelled like sewage making the entire room unbearable
Verified traveler
2.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

False advertisement, room had no wifi, hotel had no real free parking but appeared in the search as such,the waster in the shower was terrible: no constant water flow in the shower and water went from warm to cold really fast. hotel was extemely noisy and the alamr clock in the room next to us when on for an hour while we were trying to sleep, and woke us up. we came to breakfast to find out half of the things in the breakfast already ran out.
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Verified traveler
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Walking distans everywere
Andra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Very friendly and welcoming staff, the room was clean and towels were changed everyday which was great. Breakfast service was acceptable. The only let down was the location, very sketchy.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Based on location in Naples, the hotel was very clean and it does not go with the neighborhood. The walk during the day time to the train stations are very close, I would not walk out after sunset in the area.
Sergejs
6.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Reasonably good location, but room was quite bad. Poor bad mattress and some strange noize coming out of water drain system all the time. I needed ear plugs to get asleep.
MERIAN
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Very comfortable hotel
Jonathan
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Bad area but close to the hospital. Older facilities and not very well maintained. Relatively clean and good service.
Jonathan
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Older hotel with deteriorating facilities. Cost is decent for the room size but washroom in severe disrepair: vent fan button broken, towel rack hanging on by a thread, moldy shower, shower head is not running well. Area is ok during the day but night is pretty dark. Very close to the hospital.
Verified traveler
4.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

Didn't like it! I found hairs on the bedshits and towels, Shower hand dirty and AC was SUPER Loud Breakfast was mediocre
Verified traveler
2.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Bedbugs in the room!!!!!
Clara
6.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

Shower needs to be fixed
Ian
8.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

The hotel is in a good location for the trains and ferries, also close to the old town and restaurants. The car parking is in their courtyard outside the Hotel and is under video surveillance, so its "OK". The breakfast is good. My only hassle was that the mini bar fridge did not work, and as it was very hot I really needed to chill my drinking water, and it took 1.5 days for them to change the fridge over and I had to be quite insistent.
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Paul
6.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

Hotel was somewhat convenient, several blocks from a metro stop, however, the area seemed a little sketchy. We didn't want to wander around after dark. And we were concerned about our rental car. It was jammed into a spot in and around a lot of other cars! The room was small, and not very clean. The bathroom, also very small, had a horrible odor coming from the sink! Breakfast was plain and not very good. The staff seemed over worked, doing several jobs at once...working the front desk, answering phones, setting up the breakfast bar and making/serving beverages at the same time! They seemed bothered by our request for an additional pillow.
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Tim
2.0
/10
Reviewed 473 week(s) ago

Expedia Group verified review

Ripped off by mgmt - double charged. Filthy room. No heat. Shower was either scalding or freezing. Wouldn't wish this on worst enemy Breakfsst was stale pasteries and no coffee.
Peter
8.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

Very nice hotel. Unfortunately I had to be located in this area to visit a member of my family who was taken ill in the Loreto Mare hospital, and this was the only hotel close by. The area is not that nice to be honest, but perfectly located for my needs. it's also walkable to a lot of places however. I was pleasantly surprised by the quality of this hotel, clean, relatively comfortable and the staff were very accommodating. looks like recently modernized. I don't think they get many English speaking visitors, but the staff really tried hard to please. I was glad to stay here.
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Kieran
6.0
/10
Reviewed 482 week(s) ago

Hotels.com verified review

Hotel was okay. Did what we needed as it gave us a bed for the night.
Whitney
6.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

The bed is terribly uncomfortable and the shower was broken. The room was pretty beat up and the walls paper thin.
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