I booked Jafa Hotel through Hotels.com and my experience was extremely disappointing. The room was infested with cockroaches, which made the stay very uncomfortable and unacceptable for any hotel standard. In addition, the room had a very poor and unsafe design — the main light switch was placed directly behind the mattress. Every time I moved during sleep, the light would turn on, making it impossible to rest properly. Overall, this was one of the worst hotel experiences I’ve had. I strongly urge Hotels.com to review this property’s listing and would not recommend staying here until these issues are properly addressed.

Employees at front desk were very informative and helpful!

Convenient location, close to Altstadt. Friendly and professional staff, clean room, convenient on-premise parking.

This hotel was good even though outside of main town. We had a large family room with balcony overlooking the front entrance. But no kettle or fridge. Room was very clean, beds comfy and shower big and worked well. Parking was 13 euros per night. Breakfast was good - not great. Staff friendly

Great staff

Very easy to arrive and park.

Good location, clean, delicious breakfast, nice bar

Good hotel for a road trip. Ok for one night

Quarto agradável e com ótimo chuveiro e cama. Ar condicionado excelente. Não tomamos café da manhã porque custa 14 euros por pessoa. Fica a cerca de 1 km da estação central de Graz. Silencioso.

Good hotel. Clean and safe. Had an issue with the air conditioning but they moved us into a new room.

Really friendly staff, good value breakfast. Easy to find and overall htoel is in good shape. Rooms are quite basic and probably need a refresh but but clean and comfortable in any case.

Okay type of experience: nothing bad, nothing special

When I arrived to Jufa, the rooms were not at all what the pictures looked like online. Many things were missing, the amenities were nonexistent.

Not in the pretty part of town but only 15 minutes walk. The hotel is good inside with easy parking and good size room. Overall we were happy here.

central, clean, 24 hour bar with snacks for eating after a late arrival and the staff were so so helpful. Would definitely stay again.

JUFA Hotel was a fantastic base to discover the city of Graz. It provided superb comfort, lots of space, excellent meals and friendly hospitality at a very reasonable price. Staff were fantastic in answering your questions. Easy walking distance to major sites.

Good hotel. Good location.

Just one day and good

Only drawback was the lack of information in english. Might have been a mixup that the 2 brochures in the room were both in german. Otherwise as described

I like family atmosphere... Breakfast and parking are great..