S.J. Suites Hotel

Explore S.J. Suites Hotel
7.8
Pleasant
From 467 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

8.6

Traveller Reviews S.J. Suites Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There is nothing fancy about this hotel but it is clean, great showers and a comfortable bed. It is in the middle of Old San Juan and you can walk to everything.
Patrick Scott
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Each room is like a coffin - absolutely no light - the only good thing is it’s near downtown -
ZHAOHUI
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location in Old San Juan that cloeses everything
Christine
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very old building, musty smell. Water didn’t work during the afternoon. May of been an issue in the area though. Our TV didn’t work and it took the staff hours to fix the issue. Stayed there twice and each time there were no wash cloths. Asked for extra pillows and staff said there were no additional pillows as they were sold out that night. Beds are very hard and uncomfortable. Will not book there again. Couldn’t wait to leave honestly.
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norberto
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was great good location property was ok nothing to write home about room carpet was awful just a ok place 3 star the most
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Located in a good area to explore. Right in Old San Juan. Very simple room. Clean bed and bathroom.
David
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was as I expected. Staff was polite and helpful. Room was clean and reason on arrival. Old San Juan experienced a long power outage, but the building maintained power, except for the elevator. It’s a small hotel, so the walk up the stairs was not bad. I would certainly book with them again.
Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was extremely cold, no controls in room to modify temperature
Stefanie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Fernando
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its okay not the best
Jon
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff good
Larry
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was clean and staff were friendly and incredible.
Tammi
icon-with Friends
with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was old and smelled badly of mold. It made it hard for me as I have sensory issues (I barley slept) as well as for my friend. The carpet was sticky and very stained. There was also miscommunication between staff that led to some aggravation before checkout
Susana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Mattress was old and lumpy. Great location close to everything.
Peirson
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a room with no window, was not aware that is what we would get, place is old but clean, staff were very nice, friendly and accommodating, great location for walking to everything in SJ, old town, our reservation stated coffee and pastries for breakfast, but there wasn’t any
Alicia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a little weird to have an interior room with no windows. But the ventilation & air-conditioning was worked great. The staff was friendly. Good water pressure too.
Brenda
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room smelt o
JOAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location in old San Juan! Staff was friendly and helpful. Was able to hold our luggage after our cruise while waiting for our room so we could explore the city. Room was clean, comfortable and quiet.
Sandra
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean. During the day the room was freezing and at night it was better. We asked if they could turn down the air conditioning but they were not able to do that. We were there for 3 nights and we never had a warm shower. The water was freezing, never warming up.
Cheryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room in great location.Close to food and shopping. If you ship is at one of the three piers downtown easy walk to it.There is a further pier that our ship was at is not walk able. This is a basic hotel 2 bath towels that's it. Clean basic room good for a night
Number of reviews per page
20
40