The front desk informed us tha despite having booked two rooms at the same time ,there were on different floors .They also informed us that there was no room for our rented car so we had to park on the street ,and that this was the policy.When asked to talk yo the manager they said he was not in the hotel ,but there was nothing they could do and that the were acting according to procedure .My husband had to beg for a parking space that cost 45 reales .the rooms were clean ,but there was a moist smell on the hallways and the rooms had cracks on the ceelings . There was only one comforter in the room despite having two beds .Breakfast was decent .Pricey hotel for what they offer .

This is the first hotel where i had to pay for parking on their own property. The room looks nothing like what is shown on the pictures they need to renovate.

Hotel is very clean, restaurante are top notch. Staff are help full and friendly. Breakfast is excelent!

Best stay of brazil. Well maintained and clean

Hair dryer did not work- had to call for one Clicker não funciona- trocaram as pilhas ok Toilet seat- I asked to repair and they did not fix it Pool water is cold and unable to use it Hot tub they charge to use Noisy due to too many football kids No outlet for American devises and no transformer a available I will not return

This place was horrible. My girlfriend and I couldn’t get any rest due to the amount of people who rented rooms to party on our floor. On top of the lazy woman at the front desk told my girlfriend like a lazy idiot that my reservation was only for 1 day and not 2 because she couldn’t being herself to check the booking. My girl got pissed off called me a liar and left. so thanks to that dummy at the front desk and not doing her due diligence out of sheer lazyness I have to go and get another girlfriend…go figure, forget this place and the staff they suck

None

They offered me breakfast for 45 reais however the service was about to finish . I couldn’t even drink water

This was my third time staying at the Sandri Hotel. The staff is friendly and accommodating. The location is great and the area is safe. I will stay here again next time I’m in Itajai

Good

The property is nice but the staff don’t know what they’re doing. There was a guy who was nice and he said he has given a room upgrade but that’s not possible because the room was terrible small. He also charged my card and said it wasn’t charged. So I paid again on check out

Hotel bem localizado, com boa infraestrutura e confortável, mas com espaço para melhoria no serviço, principalmente na arrumação do quarto.

Sensacional! Voltaremos com certeza! Hotel organizado, limpo, bem localizado e com um staff incansável - foram excepcionais antes, durante e após a nossa estadia. O contato pelo whattsapp antes mesmo de chegarmos mostrou um compromisso e atenção que não víamos há algum tempo

Ótima localização, cama boa, chuveiro bom, tudo perfeito, café da manhã maravilhoso. Atendentes ótimos

Hotel bom pelo preço, excelente café da manhã! Boa localizaçao!

Wifi did not work very well, the cleanliness of the room was not so good and there was a lot of noise during the night

friendly staff, could do with a bit more attention in cleaning, but over all was very good

Everything is great!!!!I Love this place .excelent breakfast, customer service and location .

Water pressure in the shower was amazing, beautiful spa, nice pool. Very nice rooms.

Practical, clean but in repair. Employees need to be more friendly.