Overall Ratings & Reviews Staybridge Suites TYLER UNIVERSITY AREA by IHG, an IHG Hotel

Staffing was respectful and helpful

The staff are awesome! We were there for a baseball tournament and they worked with us on an early check in and a late check out. Very understanding and helpful! Rare to find people willing to help us much as they were!

Great service, the carpet needs either shampooing or changed .. the urine aroma on floor 3 was intoxicating. Other that the rooms are extremely clean

The lady who was at the front desk was really kind and helpful and aways willing to help.

Thr scenery is beautiful here! It's clean and quiet. The front desk worker was extremely sweet and helpful as well.

Friendly staff

This is my 3rd time booking. I will be booking a 4th

Very nice hotel, room nice, bathroom tub had what looked like mold where caulking was, and the bathtub shower did not work very well, most of water came out of faucet not shower head.

Fantastic stay, room was huge and perfect for my family! We enjoyed our stay!

The staff was very nice. The rooms were clean.

It was a family place and customer service was amazing.

Family had a great time and the breakfast buffet was great.

This hotel was great, would definitely recommend and return. The room was 115 in the first floor and was very quiet. I like the room decor and the bed was comfortable. The free breakfast was probably one of the better ones I've had.

Great stay

Great stay

Great location near University of Texas at Tyler. Comfortable stay.

The front desk representative was friendly, positive, and welcoming especially given that I had a late night check-in on Christmas Day. Very thankful!

Great property! We loved our stay—the two room suite was great!

Nice place

Very good!