Room in the basement, musty smell, dirty and with only one window facing the rubbish. TV not working.. It was more like a furnished cellar than a room. Breakfast was ridicolous.Simply shameful

Staff were super friendly and answered all of our questions with no problem. However, the bathroom in our room was very dirty. The silicone around the bath was orange which meant that it was quite old and dirty. We couldn’t really use the shower because of this. Beds had hairs on them right after we checked in which made us think that this place doesn’t have any cleaners. Location is very nice yes you can walk everywhere but I just wouldn’t stay here again. We really thought it was a waste of money because we paid around £700 for 3 nights and had to stay in a dirty room.

Room very clean a little dated but this what you expect in a older building you go for the agriculture of the building the cornices the staircases. The staff were amazing all were so helpful and friendly lovely stay

The room allocated was a basement room smelled damp and like a dungeon. We did change it but the staff situation was not good as we had to find them firs. We shall not return

The hotel is full of mold and it looks like the room has been never ventilated also the brakefast was horrible and make us have stomach aches

The shower room needed a good clean and freshen up. The silicon all needs replaced and the toilet was wobbly

It’s a nice place but but his best times are over

The bathroom was terrible - the shower didn't drain - you were standing in dirty water. Caulking was needed everywhere. I know it's a very old building but charging people to stay should result in applying more funds for upkeep.

The staff were very friendly and helpful. One of the young men even used his phone to order dinner for us! They were helpful with guiding us to restaurants and helping take up our luggage. The only issue that was not great was the stairs and having to go up two flights. Otherwise, the hotel was good.

This was a gem in Edinburgh. we had a beautiful suite overlooking the street. The staff was warm and friendly... lots of good tips on visiting in the area.

I like the proximity to downtown Edinburgh and the castle. Walking everywhere was easy. The staff were friendly and helpful and the hotel was lovely.

Parking was a challenge the first night. Had to park on the street. Edinburgh parking is expensive!

Bed was comfortable but everything could definitely use some fresh paint & TLC. Wouldn’t stay there again especially for the $$$ Staff were ok but definitely not what I would call friendly. There was no TP in the bathroom when we got there so we had to go up & ask for it. He brought it but with no apology.

There wasn’t any cold water in the shower so water was scalding hot also when we turned the water on in the sink the water leaked under the toilet! we reported these issues and told they would be addressed but they were not!!!!!!! Bed was comfortable but room was in really bad shape! Front desk check person was super friendly but doesn’t make up for not being able to shower! I’m a budget traveler and I don’t mind an older hotel but this one is in serious need of repairs and a good cleaning! The location was pretty far from any stores or food when I asked the night person where we could get a bite to eat In the area he said he didn’t know!! It was pretty rough good thing we only booked for 2 nights and found another hotel for the rest of our trip

I stayed for 2 nights. The staff were friendly and accommodating. I did not make use of bar or restaurant due to having other plans. The room was quite small but adequate. It was however rather tired and could have been a little cleaner.

Got in late and left early. Didn't interact directly with staff, but self check-in was easy, and the room was as described. Good value for that part of town.

Manager could not have been more helpful. Quiet and comfortable rooms, at a great location! Excellent find.

Quaint. Great staff. Especially Andrew

It was great to stay in a beautiful area of Edinburgh close to a tram line and within walking distance of many sights and amenities

Parking in the area was rough but arranging parking through the hotel made it easy. Hotel was a little outdated and rooms were sparse, but the staff was incredibly informative and friendly. Good area. Easy walk to the royal mile and very close to dean village.