7.8
Pleasant
From 713 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.6

Meal

7.5

Location

7.7

Service and Facilites

7.7

People often mention about Bangkok Palace
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Bedroom (5)
Distance to City Center (4)
Staff Friendliness (4)
Ambiance (4)
Room Space (4)
Surroundings (3)
Family Friendly (3)
Variety (3)
In-house Restaurant (3)
Accessibility (2)
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Traveller Reviews Bangkok Palace

Number of reviews per page
20
40
Customer reviews
Y***h
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8.8
/10
Reviewed 1 day(s) ago
Friendly staff, strategic location, complete facilities and have stayed at Bangkok Palace Hotel several times
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Guest
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10.0
/10
Reviewed 21 week(s) ago
Best location I've ever stayed in! Amazing architecture ❤️
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind words! We’re so glad to hear you enjoyed the accommodation and found our staff to be friendly and capable. We hope to welcome you again ! Best regards, Hotel Management Team
E***a
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Leisure
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9.4
/10
Reviewed 22 week(s) ago
I really enjoy my experience staying here, will stay here again for my next trip
1 people find it helpful
Accommodation's Reply
11 Feb 2025
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next trip ! Best regards, Hotel Management Team
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It was very satisfying to stay here and recommended
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a satisfying stay and appreciate your recommendation. We look forward to welcoming you again ! Best regards, Hotel Management Team
d***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Family enjoyed staying here close to shopping center lots of food vendors around
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest, Thank you for your wonderful feedback! We're so glad to hear that your family enjoyed the stay and found our location convenient with shopping and food options nearby. We hope to welcome you all again in the future ! Best regards, Hotel Management Team
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
reception service can be improved, more friendly to guests. oh yeah.. for those who want to stay here, the hotel is classic huh... overall ok sech...
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4 people find it helpful
Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for your feedback. We appreciate your suggestion regarding improving the reception service, and we will certainly work on making our staff more welcoming to guests. We’re glad to hear that you found the hotel overall satisfactory and enjoyed the classic charm of our property. We hope to have the pleasure of welcoming you back in the future. Best regards, Hotel Management Team
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
WiFi was not strong enough from the room hotel and old shower (Bath)
1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for your feedback. We apologize for the issues you experienced with the WiFi and the shower in your room. Your comments are important to us, and we will review both aspects to improve our services and facilities for future guests. We appreciate your input and hope to have the opportunity to welcome you again for a better experience. Best regards, Hotel Management Team
i***a
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Leisure
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8.4
/10
Reviewed 30 week(s) ago
Very comfortable and I am happy to live there
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3 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you so much for your kind review! We’re thrilled to hear that you had a comfortable and happy stay with us. We look forward to welcoming you back in the future for another great experience. Warm regards, Hotel Management Team
n***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 53 week(s) ago
not exactly as described. low quality
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5 people find it helpful
P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Good location special price and all staff friendly we all ways suggest this hotel.
8 people find it helpful
Accommodation's Reply
03 Jul 2024
Dear P***r, Greetings from Bangkok Palace Hotel! Thank you for taking the time to leave your excellent rating and lovely review about your experience at to our property. We are glad that you had an enjoyable stay with us and you were highly pleased with our convenient location, reasonable price, and friendly staff members. We also appreciate that you are recommending our hotel to other travelers. We are grateful for your generous support and look forward to your next visit. “Your home away from home” Best regards, The Management
P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Very good location all staff friendly good price.
6 people find it helpful
Accommodation's Reply
03 Jul 2024
Dear P***r, Greetings from Bangkok Palace Hotel! Thank you for sharing your positive experience and awesome rating following your recent visit to our property. It is fantastic to see that you completely enjoyed your stay with us and our excellent location, reasonable price, and friendly staff members greatly contributed to it. It has been a pleasure having you and we look forward to more of your vacations spent here at Bangkok Palace Hotel. “Your home away from home” Best regards, The Management
P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Good location good price and very good location all staff friendly.
4 people find it helpful
Accommodation's Reply
03 Jul 2024
Dear P***r, Greetings from Bangkok Palace Hotel! Thank you for sharing your positive experience and awesome rating following your recent visit to our property. It is fantastic to see that you completely enjoyed your stay with us and our excellent location, reasonable price, and friendly staff members greatly contributed to it. It has been a pleasure having you and we look forward to more of your vacations spent here at Bangkok Palace Hotel. “Your home away from home” Best regards, The Management
MR PRATIKKUMAR M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Best location near indra market all staff friendly.
5 people find it helpful
Accommodation's Reply
03 Jul 2024
Dear Pratikkumar, Greetings from Bangkok Palace Hotel! We were thrilled with your perfect rating and positive feedback! Thank you for taking the time to share your experience with us. It is great to learn that you had a very pleasant experience with us and you enjoyed our convenient location near Indra market and loved the friendliness of our staff members. We hope to have the pleasure of hosting your stay again. “Your home away from home” Best regards, The Management
Mutia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The room is spacious and clean, and the view of city is breath taking, I love the bathroom cause they have bathub. All the staff is nice and spoken english well. Their concierge also really helpful we can keep our lugage after check out so it was easier for us to strolling around beafore leaving to airport.
3 people find it helpful
Accommodation's Reply
03 Jul 2024
Dear Mutia, Greetings from Bangkok Palace Hotel! Thank you for taking the time to share your feedback and excellent rating following your recent visit to our property. We are pleased that you had such an enjoyable stay with us and you loved our clean and spacious room, the breathtaking view of the city, the bath tub, and the services of our nice staff members of whom we are truly proud. It has been a pleasure hosting you and we look forward to your next visit. “Your home away from home” Best regards, The Management
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 65 week(s) ago
Many cockroaches run here and there, in the cupboard, refrigerator and dresser. So make the children become scared in the room because of the cockroaches
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6 people find it helpful
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 65 week(s) ago
There are lots of baby cockroaches in the room. Ugh. At night, the baby cockroaches walk here and there in the room.
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6 people find it helpful
J***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 66 week(s) ago
The staff is not friendly and not really helping.
5 people find it helpful
Pham T. M. N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 72 week(s) ago
Staffs were so rude and unprofessional.
4 people find it helpful
Jhonny
icon-origin-TRAVELOKA
8.8
/10
Reviewed 81 week(s) ago
Its quite pleasure to stay here, but because of the construction its difficult to have transportation and the transportation have to pay to get in to bangkok palace near citylink building.
8 people find it helpful
Bertha W.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
No Profesional Service for 4/5 Star Hotel.
5 people find it helpful
Number of reviews per page
20
40