The Ashbourne Hotel, BW Signature Collection

Explore The Ashbourne Hotel, BW Signature Collection
8.8
Very Good
From 270 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

9.0

Traveller Reviews The Ashbourne Hotel, BW Signature Collection

Number of reviews per page
20
40
Top reviews
vicky
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We stayed for a wedding, the room was spacious, clean & well equipped. Would definitely recommend.
Antony
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

really great room, good food and i sleep really well here. will always look to stay here when up on business.
Antony
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I like this place. Sleep well
David
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The good bits ,Arrived and check in was fine, Staff are friendly, room clean and tidy. Bad bits - reception didn't tell us breakfast finished at 9.30am and so on Sunday we missed it, as went down at 9.45am, I have never stayed anywhere were breakfast finishes so early. Saturday night meal, was OK, but restaurant ran out of Halloumi fries so had to chose alternative. Ordered Fish cakes for main, only one on the plate, says cakes not cake on the menu (sorry that's picky, but still) Ordered apple crumble for dessert but I don't think it was apple. Wife had chicken, which was dry, no sauce. No real atmosphere in the bar area, very small and bit of background music which the barmen turned up, as he couldn't understand why it was so quiet. Went back to the room, we stayed in 201 and the Irish fella in room 202 was having a meltdown with someone or over the phone, shouting, swearing and banging stuff, doors etc. He then must have fell asleep and started again at 5am. reported to reception on leaving and she said manager would note. No offer of any money back and couldn't be bothered to ask at this point, was more concerned with getting home and having breakfast. Good job we only live in Grimsby which is a short drive, if I had travelled from away I would have been more gutted. Anyway, won't be returning.
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Robert
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was very good although the plumbing could do with being updated. Staff were not particularly pleasant except for the breakfast server who was great.
Antony
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Really lovely
Antony
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The people are lovely here and i have the best nights sleep. The food is great and the rooms are always clean and nice. Home from home.
Antony
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Really nice place to stay. Quiet, nice food and good room
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The approach to the hotel was quite pleasant, unfortunately, that's where it ended. The receptionist was not exactly welcoming (barely a greeting and no smile). When we got to our room we found the bin still full from the previous occupants. We do understand that things can be missed,but when I reported it to reception hardly any reaction was noticeable. When asked for a second time later, she was quite abrupt and said "yes, it WILL get done" with no hint of an apology. Throughout our stay, we did not see a single member of staff smile or look as though they wanted to be there. The room was very basic, only 1 socket (behind the kettle), no bedside lights and tatty (torn) wallpaper. We attended a function and the food was very nice and well presented however the service was a bit slow.
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Lea
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean. Staff not helpful. Couldn't put food on the room as advertised felt like i was singled out
Tony
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The evening I ate there coincided with a busy wedding reception and as a result there were delays. Not the staffs fault - they were clearly working flat out
susan
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Felt very welcome Friendly staff and lovely breakfast and evening meal
CHRIS
icon-Business
Business
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This is a good hotel with friendly staff and generally good all round service. Nice bar area thats quiet. Table waiting could be improved not in the service generally which is very good but attention to detail such as condiments on tables especially when serving things that need them. Some staff ask but others can miss. This is not a big thing and overall i would definitely recommend. Some staff are very good at explaining especially if you have not stayed there before...others make assumptions.
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Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Beautiful hotel. From walking through car park right to room - everything, everywhere was clean, tidy and really well looked after. Restaurant serves really good quality food and the staff were fabulous - even though they were really busy with a wedding party. The room was amazing - lively size, spacious and clean. All facilities (kettle, hairdryer etc) all available and good quality.
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Stephen
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great place to stay and very close to the job of work
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The room was spacious and comfortable, although was really hot the first night we stayed we had a fan in the room which cooled us down. The staff were all pleasant and friendly especially the lady serving and accomodating breakfast in the morning, she made our stay and we only saw her 2 mornings for a few minutes but she was so friendly and accommodating with a really good character, a real asset to the Hotel, i would stay there again just to have her serve me breakfast!
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Stephen
icon-with Friends
with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great stay excellent accommodation staff very friendly and helpful will come back
Amy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Second time we have stayed at Ashbourne Hotel, and again the service was impeccable. Even though there was a wedding on, we didn’t feel like we were in the way or our needs couldn’t be met. Stayed in Room 310 (first floor) which was a quiet and comfortable.
Jon-Paul
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

One of the main things that I thought was a great perk with this property. It’s a factor that they offer free EV charging. There is only two charges so it’s long as people share this works very well
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Was ok but not amazing
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