The Ashbourne Hotel, BW Signature Collection

Explore The Ashbourne Hotel, BW Signature Collection
8.6
Very Good
From 230 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.8

Service and Facilites

9.0

Traveller Reviews The Ashbourne Hotel, BW Signature Collection

Number of reviews per page
20
40
Top reviews
Robert
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was very good although the plumbing could do with being updated. Staff were not particularly pleasant except for the breakfast server who was great.
Antony
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really lovely
Antony
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The people are lovely here and i have the best nights sleep. The food is great and the rooms are always clean and nice. Home from home.
Antony
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Really nice place to stay. Quiet, nice food and good room
Stephen
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The approach to the hotel was quite pleasant, unfortunately, that's where it ended. The receptionist was not exactly welcoming (barely a greeting and no smile). When we got to our room we found the bin still full from the previous occupants. We do understand that things can be missed,but when I reported it to reception hardly any reaction was noticeable. When asked for a second time later, she was quite abrupt and said "yes, it WILL get done" with no hint of an apology. Throughout our stay, we did not see a single member of staff smile or look as though they wanted to be there. The room was very basic, only 1 socket (behind the kettle), no bedside lights and tatty (torn) wallpaper. We attended a function and the food was very nice and well presented however the service was a bit slow.
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Lea
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean. Staff not helpful. Couldn't put food on the room as advertised felt like i was singled out
Tony
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The evening I ate there coincided with a busy wedding reception and as a result there were delays. Not the staffs fault - they were clearly working flat out
susan
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Felt very welcome Friendly staff and lovely breakfast and evening meal
CHRIS
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This is a good hotel with friendly staff and generally good all round service. Nice bar area thats quiet. Table waiting could be improved not in the service generally which is very good but attention to detail such as condiments on tables especially when serving things that need them. Some staff ask but others can miss. This is not a big thing and overall i would definitely recommend. Some staff are very good at explaining especially if you have not stayed there before...others make assumptions.
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Alison
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Beautiful hotel. From walking through car park right to room - everything, everywhere was clean, tidy and really well looked after. Restaurant serves really good quality food and the staff were fabulous - even though they were really busy with a wedding party. The room was amazing - lively size, spacious and clean. All facilities (kettle, hairdryer etc) all available and good quality.
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Stephen
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great place to stay and very close to the job of work
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was spacious and comfortable, although was really hot the first night we stayed we had a fan in the room which cooled us down. The staff were all pleasant and friendly especially the lady serving and accomodating breakfast in the morning, she made our stay and we only saw her 2 mornings for a few minutes but she was so friendly and accommodating with a really good character, a real asset to the Hotel, i would stay there again just to have her serve me breakfast!
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Stephen
icon-with Friends
with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great stay excellent accommodation staff very friendly and helpful will come back
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Second time we have stayed at Ashbourne Hotel, and again the service was impeccable. Even though there was a wedding on, we didn’t feel like we were in the way or our needs couldn’t be met. Stayed in Room 310 (first floor) which was a quiet and comfortable.
Jon-Paul
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

One of the main things that I thought was a great perk with this property. It’s a factor that they offer free EV charging. There is only two charges so it’s long as people share this works very well
Mark
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Was ok but not amazing
sandra
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Room 205 in the annex, had to go to reception at 1.30 am due to very noisy pipes/heating system. Staff were good and gave us the choice of two other rooms to sleep in but we were able to leave our luggage in original room until checkout. Annex quite noisy when people coming and going but rooms and beds comfortable
John
icon-Business
Business
4.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Uncomfortable room and bed, bathroom looked like it had had some maintenance done that day but not cleaned & the hallway smelt strongly of chemical, possibly paint thinners or mastic, room grubby and very hot plus an uncomfortable bed. The building and restaurant are very nice.
Clive
icon-Business
Business
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Arrived late due to unexpected extended stay to support customer. Night Porter did not know how to book me in, had to book night via Expedia website. Night Porter phoned manager to support him getting me a room. Then found room had not been cleaned. As was 10:30pm at night and needed sleep for early start the next day, put up with issue in room.
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Nicola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We stayed whilst attending a local wedding. The staff were really helpful & friendly. The room was comfortable & clean. They even had hot chocolate in the room, as someone who doesn’t drink tea & coffee is something I really appreciate.
Number of reviews per page
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40