Hospedaje y estacionamiento muy bueno. Servicio de restaurante en extremo lento. No usamos la piscina al encontrarla sucia con reatos de servilletas, vasos.

Great

Everything we really enjoyed our stay

This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.

Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.

No

Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.

It is a small hotel, really close to the lake very nice to have the meal in the restaurant.

We paid for 4 people and the beds were super small and they were super unfriendly I hated it!!! Food was too expensive and not great

The hotel was beautiful and somewhat cozy. It rained during our stay and our room flooded a bit. The rooms have a muggy scent. The beds aren’t super comfy, but they worked for the days we were there. We stayed in the 3 bed rooms.

Like the location, view of lake, sauna, natural area. DID NOT LIKE, to many critters in the room (spiders, small geckos) requested to check in 30 minutes earlier do to a long distance trip, I was told to pay extra for the 30 minutes, while other hotels allowed me to check in two ours early. food price was very expensive.

The staff was attentive

Beautiful place, short walk over bridge to Flores island (close to walk but far enough away that the booming activities of Flores were not right next to us, so it was like having our own oasis just to the side of all the zany Flores activities. Spent hours on peaceful patio. Food was terrific. Staff accommodated a late check out when flight was delayed.

The hotel is nice. The staff were pleasant, the room was clean. Has a balcony which is always a bonus. A drawback is the bathroom that faces the outside walkway to the rooms people passing by can hear what is happening in there. If you want to get a taxi to Flores Isla walk to the mall and get into a tuk tuk it is much cheaper than booking a taxi from the hotel.

This quaint small hotel very near the airport was fun. The room was clean and comfortable. Good clean bathroom. Great hot shower with soap and shampoo. Good breakfast, nice litlle resaurant on site

Hurricane Earl trashed everything, power, water, wifi and cable. Not Hotels fault, staff did a great job at making things as best as could be under the conditions. Most everything was operating after a couple days. Nice, friendly hospitable staff,good food friendly relaxed environment, thank you for making a bad situation a good stay at your hotel!

This is a wonderful hotel that only take less than 10 mins from the airport. The views are great, foods are good as well.

This was our home base for our trip to the Mayan Pyramids, it was about 4 blocks away from the docks where you can hire a boat to show you around the lake. Amazing location and scenery, the condition of the hotel can use some improvement but it was still an enjoyable experience. The staff were attentive and the locals were friendly, an unforgettable trip nonetheless.

We came up to Flores on our way to Belize. Met a wonderful family at Semuc Champay they suggested to stay at this hotel and it was fabulous. The front desk service was amazing and very pleasant. The room was clean and spacious and had a killer view of the lake. We took a day trip to Tikal and it was amazing. We def recommend to stay here.

The hotel is basic and expensive for its standard. However, the pool and garden makes up for much.