Overall Ratings & Reviews Hotel Geneva

Nice friendly staff and for me the location is amazing. Used to live in this area. I've never had complaints when my friends used to stay here

Property was perfect . Room was awesome . The only thing I think they can do better on is the breakfast. 3/10 for the breakfast. Anything else was good.

Breakfast was poor in my opinion as there was a lack of variety and no obvious staff around to ask where to get bowls and cutlery from for the cereals. Everything else, however, including the room, service from the staff, and hotel itself was perfect for my short stay in Sofia.

Staff are very approachable and room is clean but carpet needs changing. Breakfast is good.

It is a moderate accommodation. Clean and cozy. It is worth it for this rate.

Had a pleasant time, quite clean room, a bit off center but I was with a car and there is parking so that was convenient. Overall had a nice time.

Courteous and helpful staff. Well kept and tidy rooms. Parking was a pain to find everytime you go in and out. Valet service would have been helpful.

It's a good option for our family stay, warm and easy access with FREE street parking. The staff hosting us was very friendly and helpful. There are Metro station nearby with walking distance.

It is as described. Clean hotel and friendly staff. Just the bath tub is a little but old that I dont want to bath in it. I just took a shower. The area of the hotel is safe and have quick access to tram and metro

Lovely little hotel in Sofia -nice spacious room & comfy bed…staff are lovely and couldn’t be more helpful, a big shout out to Maya on reception she is a lovely lady and soo helpful.The hotel also has a restaurant and we had dinner there last night we both said it was our best meal since arriving in Bulgaria & good prices…if we ever come back to Sofia we would not hesitate to book Hotel Geneva again 😀

Bathroom bath wasn’t working.

We very much enjoyed our stay at Hotel Geneva! The room was very spacious - double bed, plus a single bed, table with 2 chairs and was set up for making coffee, large TV, new and spotlessly clean large bathroom, and also a patio! We were impressed. Delicious variety of food at breakfast. Both the reception staff and cleaning staff were friendly and helpful: turning on the sauna for us ahead of time so it could get up to temperature, allowing us to use their computer to check in for our flight and print boarding passes, calling taxis for us to get us where we needed to go. Very helpful. The hotel is a 5-minute taxi drive away from the pedestrian shopping street and landmarks, costing about 4 leva (2 Euros) - taxi ride back to the hotel via a different taxi service cost more. The area can also be reached by the trams (we did not use them). I recommend this hotel.

This is not a 4 * hotel. Barely 3*. Disappointing breakfast.

Everything was OK.Great breakfast.

The location is pretty good if you want to stay near the bus station that goes from Sofia to Rila Monastery. There’s a tram in the main road in front of the hotel that goes right to the city centre. Breakfast was pretty decent. Room is big and clean but there’s a shared balcony with other rooms so make sure the window is locked. Overall comfortable stay

The most amazing experience! Wonderful staf _ very helpful and caring!

The hotel is situated in a not so good area of Sofia, the apartment was large and clean with a fridge, tv, and clean towels,a lift operates between floors, after a shower we where the bar was but was told it’s private and not for hotel residents as there wasn’t any facility for food in the hotel we asked where we could eat and was told a Greek restaurant nearly a quarter of a mile away

We receive bigger room like what we booked, nice personal, good location.

Nice place, a bit smaller than you'd expect from the pictures. It's in a quiet area. I left early and changed hotels as I needed to be closer, but this was a pleasant experience!

Check in was perfectly acceptable and everything was explained well. The room described as luxury Junior sweet was large but dated, not luxury. The room was clean, however the carpet badly stained which was off putting. Beds were very comfortable and sheets smelt beautiful. Shower & bath were both excellent. First night at 4am banging and shouting from the room immediately above followed by loud music which went on for an hour. After 45 minutes I contacted reception, 15 minutes later the noise ceased. Speaking to reception the following morning I was assured there would be no repeat and the guests in question would be spoken to. Unfortunately the same happened again that evening, although it was resolved this time in 30 minutes. Breakfast was acceptable but repetitive. Good coffee, croissants, eggs, cheese, cereals etc., so what you would expect. The meal in the restaurant on the evening was wonderful. This hotel could be lovely with the right changes. Modernise the rooms and offer some variations at breakfast.