Hacienda Chichen Resort & Yaxkin Spa

Explore Hacienda Chichen Resort & Yaxkin Spa
9.0
Exceptional
From 362 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.4

Service and Facilites

9.2

Traveller Reviews Hacienda Chichen Resort & Yaxkin Spa

Number of reviews per page
20
40
Top reviews
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful spa like restful hotel - colonial style and one we’ve already stayed at and will come again. Gorgeous food too
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This property is stunning, the gardens are beautiful, everything is clean and the staff are very attentive.
Nancy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Every person (and one friendly dog named Rocky) at Hacienda Chichen-Itza is helpful! From an early check-in, to the front desk manager who made sure we had a lovely table for two during our one-night stay, to the servers, we had exceptional service. The pool is Olympic length I think, and great for lap swimming or just floating under the palm trees. The setting is unique and peaceful. Come to see the Mayan ruins; stay to enjoy being pampered.
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Lisa
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A tropical paradise and wonderful staff.
candance
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Lovely the staff was superb. The grounds are beautiful
David
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great menu for all meals. Fresh and tasted wonderful. Staff was very friendly and helpful.
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.
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Billy
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beautiful 😍
Anusha Mary Therese
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was an amazing stay. We arrived late at night and Adrian waited for us, to greet us and gave us a fabulous welcome. He made sure that our stay was unique and personal ! Gave us the proper advice for travelling around and recommended the best dishes where food was concerned ! The room was tastefully decorated and the entire ambiance of the property was absolutely amazing! Definitely it’s a ‘must stay’ place. Thanks Adrian and staff for the fabulous hospitality and everlasting memories ! Best of luck to the staff and management of Hacienda ♥️
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Shari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

A beautiful property with a lovely pool and amazing grounds. The staff was very attentive and friendly. This is close to the Chichen Itza Monument, and the Ik Kil cenote.
Phillip
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

This property is awesome. It is very peaceful and the staff is friendly and attentive. The tree of life out front is amazing. The pools is very nice too.
LINA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful grounds and pool. Ideal place for relaxation, great food. The only thing should be improved is the air conditioner. My two units had the same issue, no one could sleep. The rest was perfect.
Flores Pellicer
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Gardens are beautifull Pool is great service excellent Rooms rustic but enough ( a 3 star for rooms and no tv. AC bearly
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful Hacienda set in gorgeous grounds. Perfect for a couple of days relaxing. If you like birds, the tour is worthwhile.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Fabulous hotel, 5 minute drive from the archeological site and cenote. Colonial style hacienda with beautiful tropical gardens.
Norma Lydia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Un hermoso rincón enclavado en la maravillosa vegetación de Yucatán la comida del restaurante excelente y todas las instalaciones hermosas!!
Ralph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The Hacienda has a beautiful property. Staff was incredible and the restaurant excellent. The room was somewhat dated, but the AC worked very well, it was clean and roomy. We loved the huge pool surrounded by palm trees. It was a short ride to the archeological site, and the hacienda was a welcome retreat on a hot day. We had a very positive experience at the Hacienda.
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Miranda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great place to stay very close to Chichen Itza. The property is beautiful and well-kept, with plenty of outdoor seating and a large pool. The cottage-style buildings are adorable and we enjoyed the peace and quiet. Service staff were excellent, and the spa experience was exceptional. I’d love to stay here again.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so.
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J.C.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

There is no longer access to Chichen Itza from the property, so you need to drive and pay for parking. The place was alright but WiFi was horrendous and required you to be in the lobby to use it.
Number of reviews per page
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