Overall Ratings & Reviews Maui Banyan Vacation Club

They put us in a previously flooded room that smelled like mold . We had to stay in our car the first night. They did move us , but will not answer my emails to refund me for the first night. Never again !

Great spot located next to the beach

Property is close to the beach and many dining options. It would be great to have onsite laundry

Our stay was perfect!! Front office was so friendly when we checked in and out. It was so close to everything—beautiful beach, good food, shops. The only down sides, both of which were out of our control, were that one of the parking lots was closed for construction which wasn’t an huge inconvenience. Also, our building was having some roof work done. Will definitely stay here again!!

Inexpensive property in a walkable area with exceedingly poor communication.

Room was adequate, kitchenette worked well for us. Microwave and mini fridge with plates, cups, silverware, knives, cutting board, toaster, coffee maker. AC worked great. Nothing fancy, but everything we needed.

We were originally booked into a studio apartment, but when we got there the roof on that building was under repair causing a lot of noise and debris outside our assigned room. Called to complain and were promptly moved to another building and upgraded to a full apartment. Nice apartment with a great balcony overlooking a beautiful garden. We really appreciated the response to our problem with the first room.

Loved our stay here!

We booked a hotel close to all of the activities that we scheduled. The hotel switched us to a Sister resort that was over 50 miles away on the north end of the island. It was not close to anything that we had scheduled so we spent all of the time driving back-and-forth every day, which takes about an hour to an hour and a half one way that was wasted on driving every day. Also, the resort they booked us at did not have AC.

This was not the property that we looked at online. The address was incorrect also online. We went to the Aston Maui Banyan and they didn’t have our reservation so she made a call and said it was their sister property. So we had to drive to the other property. We stayed at a condo which was a nice unit, however it was a little more loud than we expected.

The Maui Banyan is in a great location, close to the beach and restaurants. The condo was a little dated and very dark. The studio we had was clean and tidy, and well equipped, however there was limited counter space to prepare food. Having said all we enjoyed our stay for 4 nights.

The communication for our first night was awful. We were told we were going to get lock box info for our unit and nothing came thru thank his we found security on site that helped us gain access to our unit. We almost had to get a hotel as no one was answering messages sent thru contact info provided. The unit itself was nice other than there was some plumbing issues that would cause a high pitch sound coming from bathroom which we had to flush toilet in order for sound to go away.

I really like that the beach is close.

Property was located across the street from the beach. The feont office staff was friendly. Check in was super easy. The room was spacious. Our studio was equipped with a small refrigerator, microwave, toaster, and coffee pot. We had a balcony to stwp out and take in the morning air. One night that we stayed, the fire alarm went off. As soon as we opened our door you can smell something burni g. We evacuated to the parking lot. We never received any communication feom the ataff. Another guest went to ask after 15 minutes. We were told a guest down the hall left something in the microwave and forgot about it. The smell came through the vents in our room.

The location was very good and walkable distance from the beach. Plenty of parking and there's a lot of choices of cafés, restaurants and convenient stores nearby. The room has an older look but comfortable to stay at.

We were pleased with the overall experience of the accommodation, except that the rooms were connected by an adjoining door. We could hear every noise in the next room as though it were in our room, this was very off-putting. That is the only negative. Staff were very friendly, welcoming, helpful. And the locals were also very warm, welcoming…

The grounds were kept beautifully. Staff very pleasant and helpful.

This was a great stay for us for our first trip to Maui. East to find, excellent location to beautiful beaches and lots of shopping and food nearby. The room we had needed a little TLC to make it more comfortable and functional, but since we didn’t spend a large amount of time in the room it wasn’t much of an issue. We did have some noisier neighbours for the last few days of the trip to maybe some better sound proofing between the doors would be beneficial, but again we didn’t spend a large amount of time in the room so we ignored what we could while there. We would definitely go back, really was such a good location and very friendly staff.

Reception area and service is confusing. Not sure how it’s being managed but it’s almost like reception is a third party and that there’s another person outside the area that can fully assist us (they gave us two separate numbers to call). Even the reception area name confused me for it’s not named after the property we rented out. They gave us details for the wrong room (thought we got bad keys, and had to walk back to reception, turns out we were trying to open the wrong room), also on our first night we didn’t have wifi and the room has a strong smell (my guess is from the carpet). This unique experience is inconvenient in a way (but guessing it’s just how Maui properties are being rented out) I would still give a good review for the value and area convenience. Will be back well informed next time.

Great property and room with a washer/ dryer which was a pleasant surprise! Right across the street from the beach and walking distance to stores and restaurants.