Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Los Angeles West Covina

They really do a great job at checking in and a fantastic job keeping up with the pool and Jacuzzi!!! Best jacuzzi experience ever! Great front desk staff and fabulous maintenance staff!! Love this place! I’ve always received warm greetings and responses to questions and needs.

Convenient

The freeway was louder than expected

Good stay, staff friendly. Breakfast was good. Parking easy.

Super easy experience!

This was my first time staying here and I would easily say I would be willing to stay again when I visit my daughter

Room 508 has smell, like musty smell, and noise from freeway. The lobby and elevators and dining area area clean,

Excellent customer service. The surrounding area has a lot of plazas and stores. Spacious room and nice views especially from the 5th floor. Only issue was the shower, water wasn’t even lukewarm when set to warm/hot. Bathroom wasn’t spacious (toilet placement). Overall, great stay.

Front desk was courtesy and very helpful with our late check in!! Overall great experience.

We stay here whenever we come to see our granddaughter in San Dimas. It has always been a well maintained hotel with great staff. It does need more handicap parking spaces. It would also feel better if damaged tiles, flooring etc were kept up. Every room we have had has some type of issue or several in one room.

Never again going to this hotel.

Everything Was OK I was Expecting Something, Better and The Breakfast In The Morning The Need Work is is Real, But is Feel, To Fake The eggs

Poor water pressure in shower Poor circulation in room , had to run AC on middle of night to cool room down and circulate air. Should have a fan in bathroom!

A

We had a handicap room and the shower head was so high up the wall could not reach to adjust. The plug for the tub was broken. The chair for the tub would not sit flat in the tub. Very dangerous for a person with a handicap.

Friendly and fun stuff, very helpful and willing to go the extra mile

I don't want to add anything

The area and the property was great. Very clean, the staff was friendly and helpful, and the location is close to a lot of eateries. I did not like the room as much. Small and cramped. The shower curtain would not stay closed because of the rolling things it’s hooked onto, the curtain itself doesn’t stop water either so outside the tub was soaking wet, the tiles were cracked and chipping and the AC doesn’t go below 68 degrees, which was disappointing. I look forward to waffles at breakfast and they only have it on the weekends. Pretty disappointed in my experience even though the property is well maintained.

Room very clean .

Property is clean, beds are comfortable, and breakfast is good