Clean rooms - very helpful and kind staff. Offered an early check-in

Everything was super lovely- the people were so great and kind. Great location to be able to walk around into town for dinner and easy to get Tuktuk's if it was too far.

Bathrooms were from the 70’s. Showers were terrible

They refused to do a late check out inspite that the hotel seems not crowded , the check in and check out was from a nearby hotel , wifi is terrible, warm water in the bathroom was not available.

Nice hotel

Hotel was lovely. Really clean and comfortable. Beautiful location, at the marina, and excess to the beach. The breakfast options was very poor and disappointing.

Been many times & always excellent

Old rooms, bathrooms are very hot, no AC in bathroom, no AC in hotel lobby

Really good service, borh in reception and cleaner. There is a Continental breakfast available at the Mosaique or a full Oriental at the Steakhouse in the marina. Only negative is that the Sunbeds are very uncomfortable.

Thank you

The front desk doesn’t know what he is doing. He was about to charge me again unless I show him my confirmation number that I already paid online. I requested tissue and coffee bags came after 2 - 3attempts. Towels has some iron burns,& raged, no bathroom tissue ( room wasn’t ready for guest) coffee bags were empty inside the tray.

Very nice as it was adults only. Highly recommended for a quiet stay.

Staff were great, they really wanted to help. Room was big, bed was huge.

Hotel is nice and clean, close to marina and kite beach. Staff friendly and helpful. Will definitely go back.

The hotel was fine, I wouldn't say 4-star but 3-star. And about the hotel staff, there's was nice people and there was also ignorant people. the room was fine, the guy told me that we will get a room with pool access through the balcony but I got the other balcony instead..... it's disappointing. Breakfast was ok with the pancakes and the eggs but not a lot of bread and couldn't eat cereals because the bowls were so tiny.

Third visit here which says lots about the place. Clean quiet friendly and welcoming highly recommended for a short or medium lengthy stay .

Clean, friendly staff, quite with NO children, relaxing, amazing marina view.

Nice hotel.. shower was not working well, but staff was quick to fix it... overall cosy place with a nice pool and very close to the new Abu Tig Marina

Staff was great, specially Peter the reception clerk

the worst in Gouna now , service deteriorating . . . new staff acting as if it is an hotel in down-town Cairo not in Gouna by far less than Gouna standard specially if you are coming in a group of friends/couple