Overall Ratings & Reviews Socialtel Copacabana

Great location. Steps away from Copacabana beach

Very nice front desk and that was it. The sheets and pillows were stained, the bathroom smell really bad at all times, the a/c made so much noise that woke us up multiple times. I accidentally left 2 silver bracelets in the bathroom and I came back hours after I checked out and no one found them... Very unfortunate because the location is great and again the front desk staff tried to be as nice as possible.

Loved it here

I've stayed in over 100 hotels and hostels in multiple continents and I can say that this was confidently one of my worst experiences. This was a terrible experience. At first, I had an issue with the room type which as an error with Expedia, but the property was not helpful in trying to solve it and they were not understanding at all that there was an issue. Then, the elevators take an average of 5-10 minutes to arrive because the building has an awful structure. Then, the AC wasn't working. I had to change rooms 3 times (which they were very accommodating) but a good part of my stay was solving the AC issues. It gets very hot in Rio and they made it seem like it was my fault for wanting a room with a normal temperature during the summer, even though the rooms are supposed to have AC. The breakfast is extremely hot too, the view is spectacular but one can't enjoy it in a hot week. Some of the people working there are really nice, and some want to make it clear they don't want to help and just want the day to be over. I don't think this property would be bad in times of the year when it's not too bad and everything goes right. But if it's hot or if you need help with anything, this is not the place to go.

Good place to stay! Rooms were comfortable and clean, beds were comfortable. Only downside was that the a/c struggled to keep up.

The bathroom was dirty, I asked for an upgrade and was given a better room. If it was late I would have looked for another hotel. I was trying to add pictures but the app won't allow me, how convenient 😔.

It was not so good because the hotel charged me twice for the same room because I made a booking error. Also the hotel com did not try to solve my problem and unethically an extra 254 US dollar was charged for my stay. Although I was told by the hotel.com agent that they will refund after cancelation and rebooking of the no extra effort was given to solve my problem. Both sides accused each other of charging the fee and put the blame on eachother.

Good location but for the price u will find better hotels in the area - I found several better hotels in the area for around same price but by the time I went to do booking , others were gone . Need major renovation at the hotel . Price not worth it

The room was simple and colorful. Boho vibes. Really clean and comfortable. Lots of pillows. Staff was great and accommodating. The location is 1min from Copacabana beach which is awesome. Copacabana tends to be loud due to the live music, and I could hear a bit, but the hallway and corridors were quiet. Will definitely recommend this hotel to my friends and family.

The room is very clean

This is a very nice place in a very convenient . The staff is extremely friendly. And helpful. I would definitely stay here again.

Hallways on floor dark

I stayed with m 2 kids in a family room. The hotel was good value for money, right in the beach front and had everything we needed. Rooms are not huge but for a couple of nights it's was sufficient. So just to note there is no air conditioning and no fridge in the room.

Good experience

Nannanana

It was an amazing location and the staff were so friendly! Free drinks every night!

Our main concern was the lack of cleanness of the room, especially the bathroom. There was even an used bar soap on the bathtub. Staff were not friendly or even receptive, and were not even able to indicate where to park the car. Rooms were too noisy from the street traffic

Ótima estadia. Bom atendimento da recepção, quarto amplo com vista da praia e roupa de cama de qualidade, espaço de co-working com vista da praia. Corredores podiam ser um pouco melhor iluminados.

Views of Copacabana beach. Great stay!!! Will definitely return.

It was a great stay and we had a room with a beautiful view. The balcony was large with sun chairs but we spent our time on the beach. The only drawback is that it has small elevators and too many floors. Otherwise the room, service and location were perfect. I also liked the decor of our room. Well worth what we paid. I liked the shower it was spacious.