מלון גדול חדרים מרווחים בריכת מי מעיינות חמים הטמפ 30 מעלות תענוג לסוף יום חפשו את מנהל בפועל אנג'י, שיודע אנגלית ומפנק את האורחים

For the price, we were expecting a more comfortable bed and a better hot spring experience. The hot spring water in the room felt dilute and not soothing. The room was clean and the view was great. We were able to bird watch from the bath. However, next time we will find a more reasonably priced hotel and spend the day in a nearby hot springs.

Not suitable for foreign visitors, Hotel didnt provide tour information and arrangement

Having hot spring in the room was such a treat. The area is beautiful and a great place for those wanting to escape from the cites. The buffet was a bit disappointing for the price we paid.

The area is beautiful. It is a quiet get-away for people who want to escape from cities. Having hot spring in the room is a wonderful treat. The beds are very comfortable. The buffet restaurant is a bit pricy for the quality of food it offers compared to places in southern Taiwan. Overall it's a pleasant stay.

I am fine with most aspects since I knew what to expect when I booked the hotel. The only unpleasant experience was with a middle aged hotel driver who was rude and tried very hard to sell us tours which obviously will benefit him more.

This hotel is very convenient for exploring the Luye area and the rest of the East Rift Valley of Taiwan. It's relatively easy to go to and from Taidong (Taitung) too. However, we aware that this hotel's main business seems to be catering to tour groups from mainland China. So the hotel is quite and tranquil until about 6pm and then turns into a zoo until all the buses depart at 8am the next morning. We found the restaurants were crowded and noisy. The buffet breast was the same: every. single, morning. The staff aren't big on service - you really feel like you are just being processes, which given the mass tour group focus, isn't surprising. I would families and other independent travellers would get a more enjoyable stay at one of the many boutique hotels in the valley.

冷氣不冷 房間有異味

飯店有提供ㄧ泊5食服務，讓你從入住到退房都不會餓肚子！飯店有點年紀了，所以有些設備看起來都舊舊的，位在鹿野高臺附近，所以大部份的人都是去看熱氣球才選擇入住，建議平常可以在館內多辦一些活動，吸引客人

對於主打溫泉的飯店，溫泉池卻不太乾淨，入住前與飯店人員溝通更換房型問題，跟當天給的答案有出入，反應了沒任何解釋及補救，辦理入住被怠慢，且給了一直有冷氣不冷問題的房間，中間處理是換房，浪費旅客時間，並沒任何解釋或致歉，房間打掃的很乾淨，房內就有溫泉彌補了大眾池的不足，腳踏車的管理員人非常友善親切，有來回接駁車可以使用，這部分十分貼心，大致上不推薦，過程中的危機處理方式需改進

房間很大，可以泡溫泉，住起來非常舒適。

環境清幽、房間整潔，服務人員親切有禮，是放鬆身心的不錯選擇。 融合自然與文化，溫泉舒適、餐點有特色，每次入住都感到療癒

有提供輪椅 住宿環境幽靜 服務人員態度佳 但房間清掃多少有灰塵 但至少棉被乾淨 可以看出飯店的年代感

老牌酒店，房間湯池稍嫌老舊不乾淨，但整體還是舒適的

退房時間是12點，在11點多的時候清潔人員就開啟我們的房門，有傻住，清潔人員說以為已經退房，還好當時我們都有穿衣服。雖然打掃人員有道歉，但是感覺SOP上出現了大問題。

設備老舊，整體環境髒，服務慢又不貼心，沒有一項好的值得推薦

房間很舊，而且服務沒有很到位。

自然の中にあり、台湾温泉に入れます。今回は、最初は金庫が使えなかった。大まかには施設のメンテナンスが行き届いていないが、気にしないことです。レストランはなかなか美味しいです。

來鹿野看熱氣球 飯店地點距離會場非常近 櫃台及接待人員非常客氣態度非常好 客房也非常大非常舒適, 早餐也非常豐富, 週邊設備也齊全 唯獨浴室沒有清潔乾淨, 剛入住浴室排水口還有沒清乾淨的頭髮, 整體住宿體驗來說是不錯, 還會二訪

Good