Overall Ratings & Reviews Luminous Hot Spring & Resort

מלון גדול חדרים מרווחים בריכת מי מעיינות חמים הטמפ 30 מעלות תענוג לסוף יום חפשו את מנהל בפועל אנג'י, שיודע אנגלית ומפנק את האורחים

For the price, we were expecting a more comfortable bed and a better hot spring experience. The hot spring water in the room felt dilute and not soothing. The room was clean and the view was great. We were able to bird watch from the bath. However, next time we will find a more reasonably priced hotel and spend the day in a nearby hot springs.

Not suitable for foreign visitors, Hotel didnt provide tour information and arrangement

Having hot spring in the room was such a treat. The area is beautiful and a great place for those wanting to escape from the cites. The buffet was a bit disappointing for the price we paid.

The area is beautiful. It is a quiet get-away for people who want to escape from cities. Having hot spring in the room is a wonderful treat. The beds are very comfortable. The buffet restaurant is a bit pricy for the quality of food it offers compared to places in southern Taiwan. Overall it's a pleasant stay.

I am fine with most aspects since I knew what to expect when I booked the hotel. The only unpleasant experience was with a middle aged hotel driver who was rude and tried very hard to sell us tours which obviously will benefit him more.

This hotel is very convenient for exploring the Luye area and the rest of the East Rift Valley of Taiwan. It's relatively easy to go to and from Taidong (Taitung) too. However, we aware that this hotel's main business seems to be catering to tour groups from mainland China. So the hotel is quite and tranquil until about 6pm and then turns into a zoo until all the buses depart at 8am the next morning. We found the restaurants were crowded and noisy. The buffet breast was the same: every. single, morning. The staff aren't big on service - you really feel like you are just being processes, which given the mass tour group focus, isn't surprising. I would families and other independent travellers would get a more enjoyable stay at one of the many boutique hotels in the valley.

有提供輪椅 住宿環境幽靜 服務人員態度佳 但房間清掃多少有灰塵 但至少棉被乾淨 可以看出飯店的年代感

老牌酒店，房間湯池稍嫌老舊不乾淨，但整體還是舒適的

退房時間是12點，在11點多的時候清潔人員就開啟我們的房門，有傻住，清潔人員說以為已經退房，還好當時我們都有穿衣服。雖然打掃人員有道歉，但是感覺SOP上出現了大問題。

設備老舊，整體環境髒，服務慢又不貼心，沒有一項好的值得推薦

房間很舊，而且服務沒有很到位。

自然の中にあり、台湾温泉に入れます。今回は、最初は金庫が使えなかった。大まかには施設のメンテナンスが行き届いていないが、気にしないことです。レストランはなかなか美味しいです。

來鹿野看熱氣球 飯店地點距離會場非常近 櫃台及接待人員非常客氣態度非常好 客房也非常大非常舒適, 早餐也非常豐富, 週邊設備也齊全 唯獨浴室沒有清潔乾淨, 剛入住浴室排水口還有沒清乾淨的頭髮, 整體住宿體驗來說是不錯, 還會二訪

Good

房間還不錯，溫泉很舒服，但隔音不是很好

本來是看到網路上介紹有花旗木盛開和晚上的音樂會，但是好像資訊有誤。不過戶外溫泉泳池🏊‍♀️非常舒服 ，讓人有意外的驚喜。這就是旅行吧！

台湾風の温泉は気持ちよく、田舎でのんびりできます。 お部屋はきれいですが、ウォシュレットがなかったりこわれていたりタオルがなかったり、といろいろ事件はありましたが、フロントの方に伝えれば、ゆっくりでも必ず要望を満たしてくれます。食事もおいしく、係の方も親切で、台湾の人の温かさを感じられます。

房間環境很好，整體環境清幽 早餐檯上基本沒了就會補👍

淋浴間走出來直接是無任何遮蔽的落地窗玻璃，隱私甚差