8.8
Very Good
From 151 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveller Reviews Hotel Art Palace Suites & Spa

Number of reviews per page
20
40
Top reviews
Tina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As soon as we pulled in we were greeted in a most polite and respectful way. The staff from front desk, restaurant to spay were all amazing. The room was absolutely stunning. Having 2 bathrooms was certainly a luxury we appreciated. The king size bed was comfortable. We couldnt help but notice the tub shower had a bit of a design flaw. Due to the shower shield it did not cover the whole tub area, which meant getting everything wet around it. Walking distance to many amenities. Would definitely recommend to other travelers.
Read More
Manon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place was fine, the spa terrible. They forgot our reservation. we wanted the package, but they didn't do it in the order it was supposed to. I got the massage first, then the hamman, and so I couldn't go into the pool (because of the chlorine) nor could I do the sauna and they would not take it off my charge. When we told the front desk about this there was nothing they could do. Yes, they would give me a manicure the next day, but I was leaving and did not want to be rushed. The day we came felt like a big inconvenience to them, like we were in their way and all they wanted to do was close up though it was only 8pm (they close at 10), I do not recommend this place at all.
Read More
David
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved the stay ! Everything was great for our first 2 nights here in Morocco, including the receptionists, the Hamam. They even gave us suggestions on how to save money! I would recommend anyone to come here ! Also a few
Marina
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff (front desk, housekeeping and room service) was superb - helpful, friendly, always available and happy to deliver breakfast to the room. The rooms are huge and the bed was very comfortable! The Audrey Hepburn room was great and had a lovely private terrace (a big bonus if you are a smoker!). The neighborhood near the hotel is charming with cafe’s, boutiques, spas …just turn right when you exit the hotel and avoid the main, busy road/area.
Read More
Janette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Reception was great and helpful. Room was very clean
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and accommodation when we had to change our flight. Thank you!
Raju
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Enjoyed the room. It had a hand shower and an overhead shower would have been better. But otherwise the room was amazing. The hotel was well located to walk around and find good shopping and eating places
Michael
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel! Very clean and wonderfully decorated! The staff were all very friendly and professional. I especially recommend using the spa downstairs!
Naji
icon-Business Family
Business Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was very impressive, employees treat us extremely professionally. I will recommend this hotel to all. Very reasonable price, excellent staff, food, and Spa
Antonios
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel
Valerie
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Loved the room, decor, location. The spa services were wonderful and service and food at hotel was great!
Ismer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very happy with the hotel staff, room, breakfast and service.
Elecia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Overall we had an amazing time. Staff was extremely accommodating. Hotel was as beautiful as the pictures
Stephanie
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool was great and my partner enjoyed the sauna. Very clean a we loved our room the napoleon room, very comfortable and well furnished. Thank you for an enjoyable stay.
GRAHAM
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

A nice one night stay we had a first floor "balcony" room which actually meant our own riad. The suite was very nice and good value, and the breakfast immense. Only drawback was the proximity to a night club which went until approx 2am
Ana
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very spacious room, excellent spa service !!
Barry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Quite centrally located. 25 suites with full gym and spa. One breakfast is enough food for 2. Good international fining options nearby. Ild definately come back again if in Casablanca
Abdullah G
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Great staff. Very friendly, allowed me very earlt check in with no extra charge. Very clean rooms. Location not bad. Only one drawback, the hotel need renovation.
Sarita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Loved our stay here. Front desk staff were very helpful. Our junior suites were big and clean. Each room is a different style. Very nice. The highlight of this place is the breakfast. Sanah was managing multiple tables and the spread was truly amazing!!
Naushaba
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Nice hotel in an old building
Number of reviews per page
20
40