Friendly and helpful staff, clean, nice property

Walls are dirty, fans are filthy, roaches. Curtains, sheets, towels are old and torn. TV programing and remotes only aloeed 1 channel, everyday I had to request support to program the tv to a remote to function. Staff is extremely cordial.

Everything into the rooms are old, lamps, courtains and living room cushions are ripped, fouset were liking. In general its very very old

Good hotel in a good location for us

Very good hotel on the western side of Oaxaca city. Nice rooms and villas (like cabins). Creative architecture. Excellent meals. We’ll come back and stay longer another time.

Nice. Service. For. Costumer and. Safe.

Great hotel for us. Location right as you come into Oaxaca from 135D. After a long drive it was nice to not have to deal with Oaxaca traffic Will come back next trip

The staff are wonderful Service was wonderful. Our Villa was more than we had expected, clean with very attentive housekeepers. Overall, the site ideal place to unwind away from Centro but could use updating

Primer problema la recepcion. SUPLIQUË a la recepcionista me diera habitación a las 13 horas (visitaba una enferma), SÉ que el check in es a las 15 horas, se burló y divirtió señalandome la hora del check in. La cabaña es una excelente idea, pero me dieron una (venganza?) la más apartada, pintura de techo descascarada, vieja y sucia. Tiene cocineta, que maravilla, pero nadie te dice que no tiene ni un plato, ni un vaso ni un mísero tenedor, ni hablar de otros utencilios. Difícil acceso domingos porque el tianguis de coches bloquea la entrada y salia. Personal mal capacitado, descortés y de miras MUY estrechas, para pagar desayun con tarjeta de crédito tienes que bajar tu personalmente a pagar a recepción. >No se les ocurre abrirte un boucher en garantía y no obligarte a repetir el proceso cada vez que desayunas...en fin, APENAS SUFICIENTE.

Las casas están bien. Pero les hace falta luz interior.

Quiet, clean, good Covid prevention measures

Excellent staff that made me feel very welcome.

The staff and service are excellent. The manager is not from Oaxaca and had some weird comments about the staff whom I presume are Oaxacans. I live in Oaxaca and love the people here. They are polite, kind and helpful. This hotel also has laundry service which was useful.

The rooms are in severe need of an upgrade, the interior hasn't seen any investment in decades. The decor and smell takes you right back to visiting your grandmothers house as a child. The sheets are paper thin, there is no mattress cover, the lighting dim, the upholstery soiled and overall it's just a very sad state of affairs. The price is nowhere near inline with the quality provided. The villa has a kitchen with fridge and stove but not a single utensil, not even a glass or match to light the stove, making having a kitchen entirely redundant. The location, right on the highway, makes sleeping challenging due to the noise pollution from passing trucks all night long. The positives - The landscaping is very nice, the hot water in the shower worked and there is on-site parking.

Wonderful! Beautiful inside and out. I would live here.

Although the design of the cabins is beautiful, the hotel is in an area of the entrance, very far from the center of Oaxaca and if there is a bus that takes, but it is very small, a remodeling is URGED, it is the typical hotel that stayed in the past and that although in normal season they charge approximately $ 800 (as I could see in their advertising of Billboards) in Christmas season they raise the prices to a level that puts them to compete with other better options, such as Hotel Victoria, etc. The pool is very small The fully saturated restaurant Very rude and poorly trained staff I would not recommend it only with the price they set for $ 800 and it would be to be seen

moderate traffic noise-early rush hour. Very nice grounds/garden. Small but adequate pool

i loved that we where able to check in earlier.

It was a really nice hotel, the employees were helpful. the only thing the internet service was really bad.

For the six day stay , I have good experience, but the last night it was terrible because they have a party overthere. I could,not sleep because they at 2:00 in the morning