Overall Ratings & Reviews Santa Caterina Park Hotel

Great Hotel, highly recommend

Rooms look very tired and old, had a musky smell, some staff lovely, others rude, swimming pool not open, doesn’t open until 1st June, more like a Motel than a Hotel. Breakfast very poor.

Overall ok. Hotel is a little dated but clean. Breakfast could do with some more hot options. Also, they do not have ironing boards....which isn’t great! I was there for business and I really struggled to iron my shirts on the desk in the room.

Lovely staff and excellent food. Close to La Spezia and Lerici without the parking hassle.greatplace for a base here

Pro: the front desk receptionist was very kind and friendly. The pool was nice. We were allowed to park our car there during our trip to Cinque Terra. Con: I very rarely leave negative reviews but this hotel is not an 8.6/10. I always read the reviews and know there are some that people will always complain. The negative reviews are all correct. The bathtub was filthy, there was a shower head but it was at the level of the tub so you couldn’t take a shower. The bed was very firm and the pillows were flat. The restaurant dinner was not fresh or very tasty. We were most frustrated with the taxi service the hotel arranged for us. We traveled to the Sarzana train station from the hotel. It was1.6 miles away. We were charged an extra 12.50 euro for an “outside the city limits fee” it literally was a 5 min taxi ride for 25euro. It’s a scam.

Good business hotel. Breakfast could be improved with fresh orange juice.

Very nice, clean facilityand friendly staff . The location was close to where I needed to work.

Overall the hotel was good. The room could have been a little bigger. Service was very good. The location is difficult if you don't have a car.

We loved this Hotel/Resort. The staff was super accommodating esp the ladies that worked at the front counter during the morning and afternoon. Super nice they helped us make some calls to try and arrange a trip since my Italian isn't that good. Also the Lifeguard was super helpful getting us towels the first day we arrived. And one of our favorite employees was the bartender at the pool. He really couldn't have been more helpful and accommodating... And he went out of his way to try and understand my Italian... Also the lady's at breakfast were super nice and friends. And the Lady's that kept the rooms clean were super super exceptional. Our room was always super clean and nice it was impeccable which is really saying something since I was traveling with kids.

Amazing place. Best hotel in Italy for the price

Bad experience generally. It was not like I saw in the pictures. I wasted my money. I need the refund definitely.

Very nice hotel. Pool is lovely. However bit pricy for what it is. Breakfast is very very basic. Not much choice/good choice

Stayed 2 nights at this hotel with my family , whilst visiting Cinque Terre. Free Wifi

A bit off the beaten path, this was an excellent hotel that we used as a base for getting to La Spezia and exploring Cinque Terre. Not really near any major sites, and the city of Sarzana is nothing to write home about, but we had a nice authentic Italian meal in town, and people are out late socializing. Not a major tourist area so don't expect much English, though the hotel staff were fluent and helpful. Nice choice if you have a car and hotels along the coast are booked up! The pool is also nice, but is only about 4' deep and closes around 7:30pm!

Pool is really nice, especially the fact that you can use it pretty much when you want at your own risk when the lifeguard isn't present. I had to have the fridge changed (broken) and the shower unclogged. Breakfast was OK. Plenty of parking space right in front of the lobby. We had a good stay and I would recommend.

We very much enjoyed our stay. The restaurant was fine and breakfast was adequate. We would have scored higher if the toilet in our room worked. The staff fixed it once but this was only temporary.

Excellent hotel, away from the busy touristy areas but still within easy reach by car. Visited lerici, the marble mountains, tellaro, Amelia, pisa all an easy drive away. Lovely garden and pool. Helpful staff who spoke English.

Room and bathroom are very comfortable. Nice breakfast room and very good breakfast. The hotel staffs are very nice. Parking is convenience. Walking distance to restaurant and shops.

Lovely new hotel good free wi fi. Hard to find even with a tom tom post code gave up 10 options and maybe a language thing but we found it hard to find and we travel a lot in Europe. Evening meal on site was very good in a smart restaurant and pool was clean and new. One night stop for us so did not do much local though town looked very nice.

The Expedia write up for this hotel is very misleading! It is listed in Le Spezia but it is an hour away from La Spezia and Cinqua Terre! Prior to booking, I should have researched this better, but I was assured by hotel directly that it was a 15 minute train ride to Cinque Terre, However, getting to the train required one bus and two trains which ended up being a 2 hour process.