No elevator available, the hotel has 3 floor, nobody helps to take a luggage to the room, the worst experience.

Ok

No elevator to upper floors. WiFi was terrible and barely accessible the entire 8 days. AC worked well. Shower and bathroom was good. Noise from other toilets flushing was very loud in the walls the entire stay. Right across the street from the beach. Convenient location to restaurants and shops. Close to ferry. Beds are very hard and terrible to sleep on. Woke up numerous times every night. Mini fridge worked well.

This place is located across the street from the beach, this is the only good thing about it. The room smelled of mold, the beds were dented in and the bathroom is so small that you can touch the counter and the shower while sitting on the toilet. There was mold all over the bathroom. The room was dirty with stains on the bedding. We wore shoes in there the entire time even in the shower. When asked if we could have another room, we were told they were booked up and couldn’t do anything. We ended up leaving and going elsewhere. When we told them we were leaving they had us fill out a form to receive a refund, we have not received that yet. My sister in law stayed here and there room was nice and clean.

The room had a strong musty/moldy smell, which was quite unpleasant. The bathroom is very outdated and not very practical. The pool was okay. On the positive side, the location is absolutely beautiful.

The property is old but nice. The rooms were clean. The bathroom was very small. I don’t think a large person could have used the toilet. The price was right and the location is fantastic!

They have a serious pigeon problem pooping all over and roosting on roof and the pool is very uncomfortable too deep

Would have been

Employees are very nice and they’re gonna make you feel like home . Really good customer service.

We just returned from the island. I fully knew what I was signing up for - shower and sleep. We had 4 people (2 double beds) - paid the extra fee for the 2 extra people. The hotel knew there were 4 guests in the room. NEVER ONCE did we have 4 towels. Went to the front desk everyday - everyday they couldn’t give us another bath towel - we just got a pool towel everyday and used that. First day - no toiletries - no problem - didn’t expect any - everyday something extra magically appeared - one day a hand soap - the next day a conditioner etc……. it was actually funny! Had to fetch our own toilet paper - no worries - we were at the front desk trying to get a towel anyway! The AC was cold - the location was perfect - that’s all we really needed! I think there are food options ……like a breakfast included - it was never offered to us at check-in but we heard others talking about it!

The location is excellent. We stayed in the older section and it was okay. The toilet is in a tight location. Some of the rooms on the first floor in the older part still have metal room keys and you enter through a sliding door. The bed was firm but that works for me. The rooms were clean and the pool was nice. I would stay here again, just maybe in the newer part.

If you only need a place to stay, with no amenities then maybe. Only plus it’s close to beaches and night life.

The property is dated, but in pretty good shape. The room was nice and clean. The only complaint that I have was that the lock on the sliding door did not engage properly. Other than that everything else was great. The staff was very friendly and helpful and we loved the restaurant there as well as the bar. The pool was very nice and the location is very convenient. It is not on the beach, but right across the street from it. North Beach is a short walk away as well as many great restaurants. We walked from the ferry to the hotel without much issue. The amount of people on the streets (tourists at the shops) was the biggest issue. Also the streets are filled with rental golf carts. Mind you that none of this takes away from the Hotel itself. I do believe that we got a good bang for our buck with the hotel. I would definitely stay there again.

The view of the beach was beautiful even though it’s across the street

A few steps away from the beautiful beach, close to restaurants and waking distance from ferry terminal.

Excellent location for what we enjoy doing. Acress the street from Playa Norte. Lots of shopping and restaurant choices on the beach within walking distance. Hidalgo street for more shopping and dining options also within walking distance. Have stayed here many times. Hotel has pool, dining, and cold a/c. Roo, itself very dated but clean.

the beds are not very comfortable. They only have full size beds

The staff was very kind every time we came through the lobby. They had water available which we used to fill our water bottles before venturing out for the day. They also provided beach towels for us to use. Although the pool was closed our first day there, it was really nice to be able to use the other days. The attached restaurant and sports bar was our ”go-to” when watching the World Cup games, offering food and drink specials during the games. The hotel also gives a discount coupon for the restaurant (but it cannot be stacked with the already great specials). The location was perfect! I was just across from our favorite beach and close to many markets and places to eat. We walked most days. The only downside was the beds are not that comfortable, unless you prefer a super firm bed. We would definitely recommend this place and stay here again!

The only problem was the digusting pool.

Trés bon rapport qualité.