Nice location and easy to get around, but unfortunately the hotel was very disappointing. The property is in serious need of maintenance and renovation. It does not look like the photos online and feels very run down. There were several issues throughout the stay, including things that either did not work properly or clearly had not been maintained. The staff was friendly enough, but not attentive or service-focused. The most frustrating part was when they suggested we had broken the toilet, even though the issue was clearly a small leak from the hose connection and the toilet already flushed poorly. It was disappointing and surprising that they tried to blame guests for what seemed like basic maintenance neglect. Based on my experience, I do not understand the high ratings. The positive reviews and photos did not match the reality of this property at all. Be careful before booking. Overall, the location is good, but the facilities and service do not match the expectations set online. At best, this feels like a 2- or 3-star hotel. I would not stay here again and would recommend avoiding it.

The hotel has an amazing central location in Guadalajara, staff were all very friendly and helpful, and the rooms are gorgeous and well appointed, and very comfortable. Will absolutely stay here again on our next trip.

The overall design of the property is quite appealing. However, the lighitng in the rooms was not great - for the bathroom and the bedroom area. It made gettting ready a bit difficult. The bar & restaurant staff wete pleasant, just unavailable. We had to find them at times. Location is excellent!

The place was very nice and super clean! Great location and rooftop

Good location…Staff at front desk useless. Room inadequate for a deluxe room. Only 1 chair to sitting. A/C impossible to control and room was freezing. Had to request several times for thermostat to be fixed and adjusted to a proper temperature. Very disappointed especially since there are several boutique hotels nearby with better service, better amenities and less expensive.

think Goth Aloft. Interesting architecture and art. Unique although not practical or comfortable compared to more mainstream hotels. Definitely a no if you have kids, pets or disabilities.

The rooms are nice. The staff is lazy. They don’t respond when asked for something. The rooms don’t have hair dryers or Irons. You must call down for them and the wait take forever!

This was truly one of the worst hotels and stays I have ever dealt with. Upon arrival we were notified that we indeed did not have individual rooms for our close friend's wedding weekend. They ended up putting me and a friend in the same hotel room at no discount. The room had 0 windows and was dark essentially the entirety of our stay, the hotel is not as described and the staff is AWFUL.

I arrived late at night and was told my room category was overbooked and I would be moved to "bungalows" at a different hotel location, and they would be transporting me via golf carts there and back everyday even though they had other rooms available. I hear this happens there a lot. I was on the phone with expedia for hours trying to explain but no one would help. They finally were able to move things around but the room I stayed in was NOT five stars quality as advertised.

Great Hotel in GDL, Its always so nice to stay at Demetria.

Trendy boutique hotel, Clean room , modern , Good location

It’s clean but the bathrooms are awkward and no mini fridge

Muchas cosas son vintage pero algunas están en deterioro, el servicio es medio a malo

The hotel is in an excellent location, just a couple of blocks from Ave Chapultepec, where many restaurants, bars, and convenience stores are located. The staff was very accommodating, speaking enough English to have a decent conversation. Our room was nice and spacious, overlooking the street. Our bed was comfortable; however, it had a noticeable dip in it. The shower had an extremely slow drain, to the point where water flowed into the area where the sinks are located. We told the front desk, and someone was supposedly sent up to fix it, but it continued to happen throughout our stay. Also, one of the sinks never got hot water. I saw some people complain about their room not having enough outlets, but that was not an issue in our room. Overall, we enjoyed our stay, but some of the issues we had left more to be desired.

Check-in started off a little rocky, something about another property near by... I don't know but, the manager was great and got it figured out for us. I ended up in a lovely room that was everything I wanted for my birthday celebration. The decor, service, and amenities were just what I expected: artsy, minimal, and each room uniquely curated. Beds were very comfy, no issues with the wifi, and all of the food and drink items we tried were fresh and well-prepared from breakfast in the lobby-adjacent restaurant to small bites delivered to the pool. Location was great, easy to navigate, and central to so many things we wanted to do in Guadalajara.

Excellent hotel. Very happy.

A group of us stayed at Hotel Dementia for a friend’s birthday and it didn’t disappoint. The hotel was well designed and each room was decorated with individual intention. I loved that it seems as if a lot of the decor was reclaimed or repurposed items. I also liked that even though the staff said the hotel was packed, we rarely encountered other guests which made our stay very calm and serene. The staff was super attentive to our needs and very helpful. I would definitely recommend.

Great

The Reservation never reaching receptiion. Careful to choose wrong hotel. Never choose boungalows. Those are nasty. BEWARE!

Great location. Helpful staff.