Overall Ratings & Reviews Hotel San Agustin Posada del Monasterio

Great location.

The location is simply best to explore Arequipa downtown. It is safe. Unfortunately the whole downtown area is not exempt from loud music in nearby discotheques on Friday and Saturday night - even up until almost 4 am. We would have liked earplugs.

Excellent location near main plaza and restaurants

Super professional Staff, very friendly.

The dining manager, Jaime, was amazing. Kudos for a great service.

Amazing place. It could have used an AC

El hotel es bastante elegante en un monasterio, muy limpio y la atención del personal es super amable y dedicada. Nos dieron muchas recomendaciones de actividades por hacer en la ciudad. Volvería sin duda.

I rarely feel compared to leave a review but the staff were so accommodating, the building is beautiful, the rooms clean and the beds huuuuge. Had a great stay. The nice gentleman who showed us to our room and gave us a tour was the highlight, just great service.

Excellent hotel!

Everything was excellent

Excelente servicio de check in , limpieza y cordialidad. Sugiero que haya mas personal para atender en el comedor durante el desayuno. Si regresaria . Me gusto muchísimo!!.

The staff was very kind professional specially Jaime who works in the restaurant.

I really enjoyed the architecture of this property. The spacious room were also a plus, not to mention the great location. Breakfast was also an awesome touch!

The only downside of my Peru Trip. There was no air conditioner in the room, and the staff did not provide any solution such as fans. The room was hot during the night. If you open the windows, then the mosquitoes and the street noise did not let you sleep. The staff was neither helpful nor amicable. We had to request for a hair dryer more than three time in order to receive it. We requested the same-day laundry service, yet our clothes were received a day later with stains in it. Nevertheless we were charged the same-day fare. Arequipa is such a beautiful city. Please visit it yet stay away from this hotel!!

Great balance between colonial and modern feel / style for everything… Good breakfast, fresh juices, fruit, granola, and eggs every day. Harder beds, also lots of neighbouring construction going on at the time that we were staying there starting at 7am, so that was crappy for sleeping in. Awesome restaurants and bars in the area, great & safe walking district, plenty to see and do within 3-5 minutes

Very good choice

We stayed here a few years ago and the hotel has had a major makeover. It is now a much better experience. However, there are still a few minor things that we feel could need attention. The pillowcases are too small for the pillows, and there are no protectors fitted. The bottom sheet keeps coming loose - maybe investigate using fitted sheets. One real plus was breakfast. The hotel is always busy, yet there was never a shortage of anything, and our used plates were always cleared away. Overall we were impressed with the service in all aspects of the hotel.

The staff was very friendly

The street noise very loud till 3am every day. This is a problem as windows need to be opened for cooling.

Lovely location, nice room, but so warm I had to leave the window open with noise outside until 2:30 am. Room 204