great location, great staff. would stay again.

This hotel looks great on the Expedia Website. The reality is even nicer. This may be the cleanest hotel I've ever been in. It's location is great- between the Cathedral and the Alcázar- Segovia's famous castle.

The hotel is very conveniently located, but you cannot trust gps to get you to the door. Had to drive in reverse to get out of the narrow street ( police are very helpful). Gal at the front desk was not helpful with parking (even though I requested it was not made available. The gentleman in the morning shift was extremely rude. The AC in the room was sub standard (and I mean by Spain standards)

The location of this hotel is fantastic. It’s within walking distance of many attractions, and restaurants making it an excellent base for exploring the city. I would definitely stay here again.

Great stay.

Location was terrific. Balcony view of alcazar with evening full moon and 3 hot air balloons overhead in the morning. Highly recommend

Great hotel, awesome location, friendly staff.

Helpful staff, wonderful views from some rooms. If you've been there you'll know what I mean!

Parking was a major issue until personally speaking with the man working the front desk. He was very kind & helpful in person, I just couldn’t seem to get answers ahead of my arrival concerning parking. He made it right while showing he really cared once seeing him. The room was from heaven-views overlooking a castle at sunset -Wow!!

An amazing location just steps from the Alcázar and the historic center. Cozy rooms, friendly staff, and the perfect place to experience the magic of Segovia.

Wonderful!

very clean, comfortable bed.

The Place Is, excellent, but the staff looks cold as ice.

A wonderful hotel in easy walking distance to the Alcazar, Cathedral Square and the Aqueduct. A beautiful hotel, our room was very comfortable and spotless with a lovely outlook over the city walls. Breakfast was excellent with something for everyone. Onsite parking is fabulous and was fairly straightforward navigating the old city. We spent 3 bights and really enjoyed our stay.

Very clean, just hard to get there with a car but worth it because is right in the center, very clean and room was perfect size.

Staff is friendly and helpful. We happen to be on Sunday, so free parking.

The location and room was great except the air conditioning inside the room

Very comfortable room and fantastic location.

Excellent location. Great view of the Alcazar and valley. Rooms were comfortable but wish they had more pillows. Very clean. Our air conditioner didn’t work. The worker said the air conditioner was off but it worked in my parents room so not sure if it wasn’t on or it was broken.

Quiet and great view from the patio.