The resort itself is lovely, though it could use a few extra touches like robes and slippers. The staff were friendly overall, but communication before arrival was disappointing. I had reached out in advance to organise something and never received a reply, even though the team later confirmed they had seen my message. It’s also worth noting that for stays shorter than a week, the à la carte dining options aren’t available. While this may be common for all-inclusive resorts, it wasn’t clearly communicated ahead of time. On a positive note, the assistant manager, Ahmed, was extremely helpful and made a real effort to accommodate us during our stay. Overall, it’s a good resort and we had an enjoyable experience, but better pre-arrival communication would have made a big difference so do consider that if you have any special requests ahead of your visit.

Everything was amazing including the staff service، quality of facility, quality of food, attention to detail. Will definitely come back. Top notch hotel and an obvious step up from other resorts . Keep up the good work and exceptional quality and service!

Everything was very high standard

Beautiful hotel

The hotel is so called 5 star hotel but I didn’t receive 5 star service. Basically no service at all. The staff are so racist. They saw my skin colour and they just ignored me like I’m not there. But they smile big and serve drinks if the customers are white. If you are Asian, please don’t come to this hotel. I’m sure you will regret.

Staff amazing always on hand to help clean hotel food great notthing is a bother stayed in deluxe room it was massivveeeeee

Just WOW

The staff was amazing, the location was amazing, the cleanliness was amazing, the food was fresh and really good, they have multiple pool options which was really nice coz it never got crowded, the had different shows which was entertaining. The only downside which isn’t their fault I guess but we didn’t like the private beach the water felt really dirty and gross but again we didn’t care because we just used the pools instead which were amazing!!

Great choice. Very nice location. It should be 5 stars hotel.

Property location super excellent Staff is constantly accommodating and very pleasant highly recommend the whole complex

I gave them this rating because they wouldn’t give me a refund months before my stay.

Fantastic Hotel. Adult area is the quiet pool Pool near beach is the lively one where all the animation work very hard. Food good Wi fi hit and miss is only complaint See you next year

Beautiful hotel.Really clean. Food choice was amazing and for everyone 's requirements..

Nice all inclusive hotel. Food was plentiful but unimaginative. Staff were very good but they do not explain the different levels of all inclusive covered depending on the colour of the wristband.

The rooms are big, clean very morden docor, great food great staff, great swimming pool and beach. The best ive stayed in the area for my many visits a year in Hurghada. I have nothing to faulter for this hotel. BRILLIANT service all round.

Good and clean facility. Food is also good. Just the front desk kept telling us the price and kept asking if we pay etc for the services that we availed. It is annoying. Other than that it was a good stay.

Nice property with good pools and mostrly good quality food. It is badly let down by the poor quality of the drinks included in the package. And by running out of tonic!

We spent a week at this hotel and we are very satisfied with everything. The hotel offers a great range of services, 3 amazing pools, access to a very clean and relaxing beach area, amazing food during all the meals with big variety of choices. The staff were very friendly and helpful and always taking good care of you. The rooms were very clean and comfortable. We can't wait to return next year.

This hotel is excellent! Very clean, nice facilities and friendly staff. The food options are very good and food is very flavorful. The beach is man made so it is very calm but it gets deep very soon. The sand is thick/rough, I don’t know if that’s the normal sand for the area or if it’s only the one they used for the beach. The pools are also very nice. This hotel is totally recommended!

Superb in every respect. Great service, facilities and food/drink