Overall Ratings & Reviews Comfort Aparthotel Besancon Hauts du Chazal

Wonderful reception staff. Always helpful and very pleasant.

Room was clean, and large. Staff were very friendly (nicest we had during our time in France) and helpful with very clear communication. Breakfast was good.

The staff made this hotel, we used it as a stop over and the lady on the counter was very helpful, and gave great service with a smile.

Not really obvious hotel in a commercial area a bit outside of the city, but no noisy surrounding. No restaurant. You will need a car to go there. Room was nice and clean, breakfast was good, too, even continental style, as usual. Friendly staff at the reception. Good place to stay.

The property is located in a commercial area way outside the city. There is a tram that stops outside that takes you in to Besancon and a large retail park 20 mins walk away. The room we had was huge with all facilities you’d need except aircon which we really needed! There was a huge balcony with a great view of the mountains. Unfortunately there was a gang of people congregated in the car park until the early hours which made me happy our car was in the underground parking that I would recommend.

Kindness of staff Breakfast was delicious

It’s situated in a housing estate, we arrived late at night and there was car racing going on until the early hours of the morning. We felt quite uneasy in the room. You could hear everything and anyone that walked past, so the rooms are definitely not It soundproofed as it stated on the listing. The telephone was broken and on the floor there was a strange smell in the room and the floor was sticky. Wouldn’t stay here again.

I made a mistake when making the reservation for 3 days in this hotel that is not central and when I wanted to cancel they did not accept it, I was not able to cancel a single day and they charged me the full rate for every day, they are not flexible, from my point of view view they could have charged me one day for cancellation and the other two days they could have canceled since I did it 24 hours in advance

The clerc at the front desk was friendly and very forthcoming. She gaves us really good information on what to visit and how to go to city center. the room was perfect. The hotel was well located by the tram. Easy access to city center

We were running late for arrival before the scheduled time for closing of reception. Amandine reached out to us to explain how we could still check in if we were late. Only real issues were the GPS finding the right way in with some streets limited to public transport and the rooms were a little warm.

A great hotel in a perfect location for visiting Besancon. Tram is very close by. We had a family room with cooking facilities and balcony. It was very spacious and a bargain at £50 for the night. Would definitely recommend to friends.

Stopped here for a 1 night stopover

I stayed several nights in Zentitude Hauts du Chazal and was very pleased with my stay : I liked the formula Room/Kitchenett which enabled me to take some of my meals either in my room or outside on my balcony, which was a plus as the weather was nice. The staff was very nice and helpfull and the room comfortable and clean.

There was a noisy fan for ventilation that could not be switched off. No one was at the reception when we arrived, and we had to wait about 10 minutes until someone showed up. There was an alarm at the emergency exit that someone triggered, and it took some time until someone from the hotel shut it off. There is a big hospital right next to the hotel, and during the night, apparently rescue helicopters came in. The bed is really small for a double.

Hotel staff were very helpful and the room comfortable and clean, more like a bedsit with microwave .small kitchenette. Little way off from town centre in a student dominated area

Wasn’t anything like we expected, was in a new area but with bad workman ship and traffic in the afternoon to get around was horrible.

awesome rates for overnight stay. decent place, pretty new building. need a car to get around.

Easy find pleasant staff understand many languages

This was a quick stop for us, en route to the Alps. The city is worth spending some time in. The Hotel was clean and the staff were very friendly, however no AC so very warm experienced spoiled by the locals using the area as a party zone. At the end of the transport line located in the hospital/ University area , the team service is very clean and new. However they don't allow dogs on the tram.

The room was a bit hot and mosquitos got in when we left our windows open, but once we got a fan it was fine.