Nice comfy bed, very quiet so a good sleep, nice staff but shower needs repair, room clear but stairs really dirty. Good value

Location superb close to Hyde Park. Lancaster Gate and Paddington. Hotel felt faded but the bed was clean and the bathroom was serviceable. Great price for the central London location - just don’t expect too much from the hotel … it’s a place to sleep and not much else

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Great location. Quiet and friendly staff. Clean but some maintenance is required but will definitely stay again! Thank you 😊

The staff were really positive and helpful. The hotel was very centrally located. The room was large. It was excellent value for money and I would stay there again

The room was small for 2 adults to move around. The shower needs work. You need an advanced degree in engineering to make it work properly. The bed was average. But since we need something quick, this was our best option that was close to Paddington Station. You really need to do your own diligence. You get what you paid for. I wouldn't recommend this to any Juan!! There are plenty of options around this area.

Clean room but basic, could not figure out how to keep window open, shower didn't drain well, telly didn't work

Property and rooms were dirty . Bathroom moldy. TV remote didn't work . No electric kettle. Find a different place.

Upon checking in, the only pictures that are remotely accurate (not even 100% accurate) is the picture of the lobby. The rooms are not the rooms they show in the pictures... complete scam. When getting up to my room, the hallways and room were very small, and I could barely fit my luggage through. Upon entering my room, the small bed took up the entire space of the room, and I couldn't even fully open my suitcase while it was on the floor because the room was so tiny. The pillows and sheets were covered in stains. There were dirty contacts on the side table. Stains on the walls, and you could tell the room was barely ever cleaned. The shower was literally like 4 sq. ft area with absolutely no room to move, and the water was either scorching hot or iced cold, but the temperature would not stay consistent. I had to jump out of the shower while soaking wet into the tiny bathroom to avoid burning myself when the temperature of the water would change every other minute. Also, the shower and the bathroom were very dirty, and you could tell they are barely cleaned. The sink would not drain either. The second I exited the shower and cleaned up, I looked into booking a different hotel. I booked the Bayswater Inn, which is very close to the Craven. My experience at the Craven all happened within a one hour window, until I booked at the BaysWater Inn, checked out of my three day stay an hour into it, and fled the Craven running.

Terrible, cold shower, sink was not draining properly, terrible

No tv at that time

Filthy

Staff on reception was nice a friendly. Room had no blind which is a big issue for me and the TV didnt have a signal so is useless. Toilet sink and shower looked clean but hairs all over the sheets and floor. Its cheap and you get what you pay for i guess

Hair all over the room, the toilet had not been cleaned it was filthy, the room had a damp odour. Basically one of the worst places I have ever stayed!!

Smells like urine Staff were terrible

The bed wasn’t nice

The hotel has cctv and a small lift. The communal carpet on my floor was dirty. My double bedroom room was small and very basic, with an extremely cramped toilet and shower area. The shower was so compact it was nearly impossible to step into. The room had a window which I could open or close. It also had a wardrobe, side table and a television which I did not use . There were no tea making facilities. The bedding was clean, and I generally slept well due to minimal traffic noise. However, despite being advertised, the hotel does not have air conditioning and rooms are not soundproofed. I complained to my 3rd party booking provider about the false advertising on their website and received a refund. Additionally, upon check out, if you wish your luggage to be stored, the hotel will charge. The hotel reception staff are both friendly and professional.m My room was as basic as you can get. Given this information, it’s entirely up to you if you wish to stay, taking account of the price charged per night and the location. In short, you get what you pay for.

5 minute walk from Paddington. Pretty bad, like maybe they run some illegal business and the hotel is a front. Worst bed I've ever slept on. But it had a good shower in the room and many London hotels have only shared bathrooms. I saved 40 dollars and I'm still doubting that that was worth it. But the shower was nice.

The place doesn’t match online description

Quite basic - but exactly as expected. Very low cost. Friendly staff. Great location. Would recommend for a short stay (1 - 3 nights)