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Hanoi Capital Premium Hotel

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Overall Ratings & Reviews Hanoi Capital Premium Hotel

Traveloka (21)

Other sources (5)

8.2

Very Good

From 21 reviews

Provided by travellers on

Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

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Traveller Reviews Hanoi Capital Premium Hotel

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Customer reviews

Phung T. M.

Staycation

10.0

/10

Reviewed 46 week(s) ago

The hotel manager is very enthusiastic and pleasant. Convenient location, spacious and clean room, reasonable price. Will definitely come back next time.

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Nguyen V. T. M.

8.5

/10

Reviewed 143 week(s) ago

phòng sạch sẽ, nhân viên thân thiện

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Ha Vu

5.1

/10

Reviewed 143 week(s) ago

All room facilities are so disaster! And all online comments are fake! I read every one before booking the room but now I know it they are all new and same same comments! The room photos which are in all online channel l, are different from the real one when check-in. The bad room has a terrible smell that can not take a shower. Just only one night but it is too much for me! Felt like be tricked here! Never stay here again. I swear!

1 people find it helpful

Accommodation's Reply

13 Mar 2023

Dear you . I'm sorry to hear this from you , but not sure 100 % you staying my hotel or wrong hotel . do you have any invoice to make sure are you stay at my hotel , if got I promise returns all bill for you . But we have customers service all the time there take care customers,may we know when you staying . from the day we open we welcome a lot customers but all they are happy with hotel. staff, facilities, show me your invoice, show me your room you staying i check it true or you fake ,

George O.

9.4

/10

Reviewed 147 week(s) ago

Dam good hotel. Great location.

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Pham T. A. H.

9.4

/10

Reviewed 161 week(s) ago

The hotel is right near the church, the city center, very convenient for walking around the lake, the old town, friendly and enthusiastic staff

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1 people find it helpful

Fitri W.

Romantic

9.4

/10

Reviewed 325 week(s) ago

What a perfect hotel for a first timer in Hanoi. Great location, nice staff and very good service.

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Thieu Duyet Lan

Business

9.7

/10

Reviewed 327 week(s) ago

The hotel is clean, tidy, enthusiastic staff, delicious breakfast, although it is only a 3-star hotel but serves as 5 stars

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3 people find it helpful

Magdalena

Family

10.0

/10

Reviewed 340 week(s) ago

The hotel is small but the service is really good, from GM until the staff are friendly and helpful giving recommendations on tourist attractions. And the location is very close to the church of St. Joseph. Thanks.

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