Overall Ratings & Reviews Residéal Premium Cannes

Alan and Diane were so helpful during our stay. The apartment was clean with a hob, dishwasher and fridge. We were provided a welcome pack with useful items ie dishwasher tab, washing up liquid etc and a roll of toilet paper. The towels can be swapped for new ones if you are staying over 4 days. The pool was lovely but a bit chilly. Make use of the Jacuzzi and Sauna. Great location behind the Carlton Hotel with views of the sea and lovely garden

I had such a lovely stay. The location is prime, the hotel is nice clean and quiet and the staff was incredibly helpful and nice.

Great property, close to beach

We had a relaxing 4 night stay in an apartment which unfortunately we didn’t feel it was fully cleaned. As others have said also ………, to stay four nights in a 4star ⭐️hotel to NOT be given clean towels at least every other day is incomprehensible to me. We usually visit Spain / Spanish Isles and even in a three star the towels are changed everyday or every other day. Here not ! We had to use the same towels every day for 4 days which were hand over kitchen chairs - disgusting ! No heated towel rails provided ! No towel rail provided just a plastic clothes horse on a wet / damp balcony. Before visiting Cannes - we stayed in Nice in a three star hotel for 2 nights and our towels were all changed after the first night. I think this hotel is missing something here. There are NO pool towels ! Why ? In a 4star ⭐️ serviced -apartment they don’t provide pool towels for guests! Not perfect! We have to CLEAN our appartment before checking out yet when checking in - it didn’t feel 100 💯 percent clean - there is thick black Mould growing around the bedroom window (photos to prove) which has been there I’m assuming since the previous Autumn / Winter maybe due to no one staying in the property and airing the bedroom? I kept the window open mostly to air the Apartment as there is not a fan in the shower. We had a nice time with our three kids because Cannes is fun and this apartment is in a great location, we had a good time - apartment served our family well, but not perfect

We have stayed here many times with variable opinions each time. The location is fabulous but the place is beginning to look tired and in need of a good refurbishment, especially the bathrooms. It is a large property and the inflated price reflects the location not the property itself, considering you only get one set of towels per person, have to strip beds and clean at the end of the stay otherwise you are charged. This year I found some reception staff less than helpful. The pool was full of sand, murky and did not appear to have been cleaned.

Communication was poor and rude at times. We had a car and were told repeatedly by multiple staff we had to find parking and check in before we could use the hotel parking. Finally spoke to someone else who just opened the car park for us to let us park and then check in. The hotel (or "residence") also has a printed list of rules for the cleaning of the room and removal of the laundry you have to do or you'll be charged. Any additional towels, soaps etc are also charged. Feels like the RyanAir equivalent of a hotel.

Second time we have stayed here and excellent both stays. Staff are very helpful and polite.Room was a good size and sofa bed was very comfortable. Would recommend this place as it is 150yds from the sea front.

Excellent

Great stay at the Resideal Premium Cannes. The staff were extremely friendly and helpful. The room was basic but perfect for what we required. The sofa bed is actually quite comfortable! The location is perfect, in the centre of Cannes so you can explore. The rooms are a little outdated so maybe some TLC is required but we would not hesitate staying here again.

The accomodation should’ve made it very clear that it’s NOT a hotel but a residence with DIY cleaning after check-up. The apartment looked disappointing and unlike anything in the pictures. The key card reader didn’t work on a few occasions and there was no soap or shampoo provided. Everything extra like more fresh towels or bed linen cost extra and at exorbitant rates. The shower head was dirty and mouldy. I discovered a stain on the bedsheet on my first night. Room cleaning should’ve been complimentary, as is the convention for any tourist accomodation. My favourite time in Cannes was after I checked out of the residence. Ironic that they choose to operate as a “hotel” with check in and check out times when it suits them, but impose these ridiculous policies on residents in the manner of cutting costs. The only thing redeeming was probably the reception staff, who were professional at all times.

Terrible dark room. You get only one towel for 7 days, with zero sunlight during the week it’s not possible to get your towel dry. You need to clean the room yourself and bring sheets to the washing yourself. Very disappointed!

Great apartments with perfect location close to the beach. Staff are friendly and helpful

Property was in a great location near the seafront and not far from centre of Cannes and all the bars/restaurants. The whole apartment complex is in great condition and the spa and pool facilities were great - we always got a sunbed so no real need to go to the beach if you prefer. There was also plenty of shade at the pool. The room was good although quite stark, but absolutely fine for our needs (3 of us). The aircon worked perfectly! It’s an aparthotel so you do you own cleaning and stripping beds at end of stay, but this was all straightforward and the systems work well. The staff were all excellent - very friendly and helpful. Very minor criticism would be that the bar is limited and you have to ask at reception for drinks but that may have been due to the time we were there (early September). However, the drinks we did have were very reasonably priced. Highly recommended at a great price.

Cannot think ofanything that was unique , the property was excellelant in avery aspect, however a better selection of TV channels would have been nice .

Excellent position for visiting Cannes. Loved the pool area but could get noisy. Very useful car park for residents as parking is a nightmare in Cannes.

Good stay in Cannes , few minutes walk to the beach , close to all the main shops and the main Street . Great location, however before choosing this “hotel’ remember that doesn’t work like that but more like a residence , so daily cleanings are not provided in the apartment ( you have to clean and tidy it up yourself ) , toilet paper/shampoo/body wash are not provided and you must do a final cleaning before leaving. The residence provides a little bit of everything : swimming pool , spa and breakfast . However , breakfast is really plain and for the SPA you must book in advance and is not open all day ( only after 2pm ) . Overall , it has been a good stay and handy for evening walks!

Great location. Close to beaches dinning and shopping. Loved our stay

Great stay. Great location for seafront and Center. Staff very friendly and place exceptionally clean. Will certainly recommend for the price.

It's just behind Carlton hotel, in a very respectful area. Close to the beach and all hi-end boutiques. Rooms are nice, clean and big. Staff is very friendly. We really liked it.

Really enjoyed our stay at this hotel. Our apartment was very functional and well appointed. The property's location is excellent - very central, close to the public beach, city centre with loads of restaurants, bars, shops and cafés. The staff are very helpful and all speak very good English.