When we arrived, the receptionist couldn’t find our reservation and treated us poorly, almost as if the mistake were ours. Even after I showed her all the confirmation details, she kept insisting there was nothing under my name. Eventually she located the reservation, and her attitude changed immediately—she became friendly and chatty. Front‑desk staff should treat every guest or potential guest with courtesy and professionalism, regardless of any confusion with the system. I do want to add that every other staff member we interacted with at the front desk was very friendly and helpful.

Lack of maintenance and cleanliness

The property was extremely dirty and with bugs all over the room. I was quite upset and wanted to cancelled the reservation and they refused. I ended up losing 700 dollars but was the price to pay to move to a clean and decent place. They should apologize and return the money. Terrible. That place should not be called a hotel...

I liked that the property was centrally located. The breakfast was adequate. I did not like that the pictures on the website were deceptive. What looked like a suite type two bedroom booking turned out to be a family room with one room inter-leading into the other. The elevator did not stop level to each floor which was a significant safety factor.

Nice enough.

Can't park to unload luggage. No attendants to help. Parking is a block away. If you happen to arrive before their "siesta" time, you will have everyone blowing their horns on you if you dare to stop to unload. Rooms are very small, unconfortable bed, noise if a street facing room. Asides from being a cheap hotel, the city entrance was so filthy that I felt like going back immediately. I have never seen a city so dirty in all Argentina, like Tucuman. It was like driving thru a shanty town... Then a mile long of lasy guys washing cars and hasselling to clean windows. If you have no bussiness to do in Tucuman, do yourself a favor... Don't go. The only positive of this town us the best pizza I ve eaten in a long time at Il Postino.

This hotel is very well kept and is the thick of things in downtown Tukuman. We only stayed one night, arriving in the evening and leaving the next day at noon but we were very pleased with everything. The room is small but well appointed and the bathroom is very nice. Even though the hotel is on a busy street, we slept well. Breakfast is in the restaurant on the main floor of the hotel which is frequented by many locals. There is a buffet of sorts but the gist of it is coffee and juice, yogurt and breads. There was a fruit cocktail and also some pieces of fresh fruit. It is the usual fare everywhere. No better no worse. I decided to order an expresso which I paid for. it was very good. We took a cab from the bus station to the hotel, but the next day we walked. It was raining which made it a bit soggy, but otherwise it is a 20 minute walk.

The hotel was well located but was lacking in customer service and some basic necessities. Since I arrived late I had to get the key and unlock the garage myself to park the car. Not too bad except that the key didn't work and I had to return to the hotel and get another and then return the two blocks to the garage after having been traveling 30 hours. The second morning I had an early flight and needed to leave by 6:00 AM. First of all, there was no hot water at that time and secondly I once again had to open the garage on my own and then return to the hotel to give back the key. The restaurant on site was very good although it did not open for breakfast until 7:00 AM.

Hotel con buena ubicación, limpio y muy cómoda la habitación familiar. Sería bueno que contase con un frigobar.

Las instalaciones estan horribles, no tienen mosquiteros en las ventanas de los pasillos a pesar de el latente problema de dengue en el pais, la alfombra super sucia y huele mal , la ducha con hongos y muy vieja. El único motivo por el que nos hospedamos ahi fue por la ubicación.

Nos cobraron demas y aun esperamos el reintegro.

Muy buena ubicación. Faltaria un poco mas de acompañamiento la primera vez que ingresas a la habitación

Tuve un check in rapido. Llegué antes del horario de ingreso, por lo que tenia que pagar media estadia, pero el chico, muy amablemente, hizo una excepción y me permitió ingresar. Es un hotel, como su nombre lo indica, que ha quedado en el tiempo. Es viejito, pero siempre tuve todo limpio y en orden. La ducha me resultó muy incomoda y no tenia frigobar. Del desayuno no puedo decir nada, ya que nunca desayuné ahi. La gente del hotel muy amable. La ubicacion excelente.

El hotel aceptable. No tiene estacionamiento. Pero lo que me pareció malísimo es que Ponen los precios en pesos y a la hora de cobrarte te cobran en dólares y se te va al doble de lo que te dijeron en pesos. Relamente un desastre está Página. No la uso mas.

La higiene era excelente, como si todo fuera nuevo. El personal joven y amable. Cambiaron mi reserva al llegar de twin a matrimonial, sin que pudiera entender xq, pero fue tan veloz que no me agravie. El cuarto era pequeño y con vista a un artefacto tapado y pequeño. No daba a la calle, pero era perfecto en cuanto a necesidades: placard, perchas, secreter… o sea, pese a detalles intrascendentes muy bueno!!! Inmejorable ubicación, volvería otra vez!

Estupendo! Lo recomiendo, la atención impecable.

Muy limpio y cumplen con los protocolos hoteleros. Muy buena atención y trato.

El hotel esta bien ubicado, la limpieza es buena y el personal amable pero cuando reservamos decia estacionamiento gratuito y desayuno continental y no tenian ninguna de las dos cosas. El estacionamiento lo tuvimos que pagar aparte ya que la calle estaba cortada y no se podia ingresar al del hotel pero no nos reconocieron el pago; y el desayuno era basico y ni manteca tenian a pesar de que la ofrecian en el mismo. Ademas cuando compre la estadia decia que mi habitacion tenia vista a la ciudad por lo que era mas cara y nos dieron con vista a la pared interior , no nos comunicaron que era otra habitacion.

El hotel necesita refacciones URGENTES. La limpieza de la habitación es pésima, lleno de basura abajo de las camas. Reservé una habitación con cama doble, me entregaron una con camas twin. Al hacer checkout me quisieron cobrar la estadía cuando ya estaba prepagado, y tuve que ahcer una llamada internacional a Expedia así ellos le recuerden al hotel de leer los emails. No recomiendo a nadie este hotel, viejo, sucio y pésima calidad de servicio al huésped.

La experiencia comenzó súper bien desde la recepción, comodidad acorde al precio, buen servicio. Debo observar la mala calidad en el servicio de desayuno, las viandas de la diferentes opciones estaban pre armadas dando lugar a que un huevo revuelto envuelto en papel film y frío es incomible, al destaparlo el olor era muy fuerte. Lo mismo aplica para el jugo de naranja y la ensalada de frutas. Por otro lado las tostadas estaban hechas con Anterioridad y estaban muy duras.