Overall Ratings & Reviews Candia Park Village

Great holiday perfect for a young family. Clean, good facilities and friendly staff.

We stayed at Candia Park for the last 3 nights of a delightful vacation in Crete where we sampled 4 different hotels. We had great expectations for Candia based on its appointment as a 4-star resort (and high cost) and the photos on Expedia. We were very disappointed and felt totally overcharged spending so much on a basic room with no amenities. The location is lovely and the grounds are nicely laid but the studio itself was outdated, extremely bare bones, and dark and musty with a patio facing another building. The bathroom had mildew that smelled so strong that we had to keep the windows open. Pictures on the website are totally misleading. Candia was also unwelcoming. At check in, the front desk politely sent us to our room with an emailed PDF to explain the grounds of the resort and what was available, leaving us confused about access to the beach. Very impersonal. We were given three very hard pillows for our three guests, nothing extra in any part of the room. No amenities at all. We did not eat at the resort. but it would have been impossible to cook in the little kitchen given the impractical utensils in the room (a ladle, a big fork and a bread knife). Such a contrast to the less expensive hotels we stayed at in Crete which, even when simple, were warm and had so many thoughtful personal touches.

The stay was great in a suite, easily accessible as not too far from airport. Views are brilliant and hotel looks like an authentic village It is very family oriented with kids Breakfast is good, but lunch and dinner are average Overall great experience in this hotel, i highly recommend

The stay was great in a suite, easily accessible as not too far from airport. Views are brilliant and hotel looks like an authentic village It is very family oriented with kids Breakfast is good, but i recommend to take lunch and dinner elsewhere in the area where you have plenty of excellent options.

Nice setup that simulates a small Greek village. Friendly staff. Nice pools.

We had a good stay at Candia resorts. The property looks lovely, the rooms were clean, the food was good. However, we had several concerns. Primarily, we had called in advance and been assured that almost 4 year old would be allowed to attend Kids Club alone, but when we arrived we were told this was not possible. We were frustrated as we had booked entirely on this basis. It took over 24 hours for us to be able to contact a manager, who then suggested that I shouldn't trust the kids club to look after my child. The approach to their error was really disappointing. We generally found communication poor, our room was set up for the wrong number of people and we often didn't have the correct towels in the room. Overall the resort was lovely, but the customer service was disappointing.

Candia Park is a really beautiful low-rise resort with two fantastic pools and a beautiful beach. The rooms in the property are very clean and modern with plenty of space and good air conditioning. We loved the on-site taverna where the food was excellent. The breakfast and evening buffet were pretty good, though not authentically Greek since they catered to the mostly British and German guests. They had good kid dining options at each restaurant. Our main issue was with the communication at the property: we travelled in July with friends who had a 6yo and 3yo due to turn 4 in October. We have 4yo twins and I called the hotel in advance to ask if our friend's 3yo could use the kids club without parents present and was told it would be no problem since he would be in with his older sister and was "almost 4". Once we arrived it was a different story and we were informed this was not allowed. This was very disappointing since it was one of the reasons we booked this hotel. In the end we managed to work out an agreement with the hotel, so our friend's son could use the kids club at certain times and if parents were at the Taverna restaurant within visible distance. However, we also discovered other guests had been told something similar. This didn't give a great impression, since there is clearly a communication issue between management and the reservations desk, leading to disappointed guests. Aside from this issue, it is a lovely resort with very nice facilities.

Excellent for kids

We stayed 3 days. The weather was a bit chilly which I did not expect in august. The pool was cold and it was very windy. Not sure if it was just at that time or if it's always like that. The beach is small but ok. The sea was also on the colder side. When we went to the west side of the island, the sea temperature was much better. The property is beautiful. Room is prety outdated. The bathroom looked renovated though. We were on the ground floor. When my kids left a piece of food on the bed, bunch of ants gathered on it. Did not use all that the hotel offers, because of the short stay. We did see one show with baloons that my kids enjoyed. The hotel was full of families with young kids. Had only breakfast included which was ok. Check in/out very quick. Nice front desk employees.

Stunning cretin themed buildings. Excellent customer service, situated on a beach. Plenty kids activities. Stunning! Housekeeping needs to do a better job at cleaning.

Beautiful place. Beautiful beach. Clear waters. Food was very tasty and staff very very nice.

Solid 4-star property. Beautiful resort with lovely landscaping and stunning sea views. The kids really enjoyed the pool and the private beach. You truly feel like you're on holiday when you're on the grounds. The food that we did try was a bit so, so and not cheap. The only slight downside is that because the resort is only reachable by a private and secured driveway, if you want to venture off resort for food, you have to drive. But overall, it's a gorgeous property to just relax at the pool and enjoy the stunning views.

Fantastic staff. Great location - the kids love the beach, pool and kids club. This is our third stay and we will be back

Amazing place with fantastic sea views! There are many activities to book and it's located close to all the best sights in the area, Spinalonga, Elounda and Agios Nikolaos.

Had a relaxed time with the family with access to both the beach and pool. Staff are very friendly and welcoming. Great with kids and making sure your holiday is a good one.

We had great time in the hotel. This hotel is perfect for families, good facilities, clean and modern, good and professional staff. Things needed to improve are: We ate twice in the hotel's restaurant and the food wasn't tasty, so we drove to other Taverns in the area and prepared food in the room. The Mini market at the hotel is over priced and there are no sugar or salt in the room.

We had a great time at the hotel. We stayed there for a week with another family. The staff was nice and very welcoming.. we would definitely recommend it and return there soon

Amazing hotel and stay. Perfect option for a family wanting a beach and pool holiday

Very comfortable, warm and traditional design with all the expected modern amenities. Professional and caring staff. Beautiful beach and large pools.

Paradise, especially the street with the seafront apartments.