Booked last minute and on the day of my unplanned road trip. Lovely and friendly welcome despite arriving quite late. Hotel is the type of hotel I really like, oldie-waldy, very traditional service, reminded me of a British guest house in the 1960s, lots of period charm.

Staff were extremely helpful and friendly. Very pleasant stay.

Very good value; super clean; wonderful location just off town square; good size room. The restaurant overlooking the garden was also VERY good with some excellent dishes (confit duck, grilled salmon salad; sea bass) at very reasonable prices. Totally recommended. E2 taxi to bus station.

very nice location, very nice restaurant, tiny parking, staff ok. The rooms are spacious and the breakfast is king-size

Hotel "had" old world charm - wood, wall-paper. Had a great view out window at a local historic place. Hotel was locked when we arrived, had to do some creative thinking to gain entry. Was able to contact mgr who advised us what room we had. Free parking and location was best part. Paid breakfast was so-so compared to free buffets elsewhere. Use of credit card to pay bill resulted in "surcharge". Also tried to raise on-line cost. Hotel needs some TLC and a little everyday maintenance, not to mention room service to change dirty towels. Hotel was eye-pleasing but sucked for pleasant memories, not to mention one dinner we ate there. Locals are pleasant but area is depressed although construction and upgrades are going on. Recommend a visit to Spissky Hrad castle - once in a lifetime experience.

Nice room, friendly hotel, good price. Quiet area but to be expected in the town. Very helpful staff both in the evening and the morning. Rooms 3 flights up with no elevator which was a bummer but welcome to europe. Overall it was nice.

Really wonderful hotel in such a lovely city in Slovakia. Great food in the restaurant too.

Great hotel just off old town center. Good food, great staff, comfortable rooms.

This hotel is in a good location but is very old They have secure parking but the entrance is very narrow and there is a high curb on the right that you cannot see at night as the entrance is on an incline thus a scratch on the car 1st in 30 years. The breakfast is very good in an atrium room but there is no lift to the rooms and the stairs are steep and narrow.

I was not expecting too much from this hotel so I did not get disappointed. The entire inside of the hotel could use a big face-lift. The room on the 1st floor (no lift) was OK with a hard bed, a very heavy cover and too flat pillow. There was a smell from the bad drainage in the bathroom that could be fixed by running some water or shower (the shower head in 103 really needs changing) or closing the door. The modern flat screen TV and the minibar (no alcohol) will work when you flip the plug switch by the TV. The Wi-Fi in the room is very weak (they only have 802.11g radio type). I was unable to do anything in the room but I would sit in the cafe till closing (10:00 PM) and surf the web while sipping drinks or having dinner. The food is good, but watch out for the confit of duck breast, it did come swimming in a "lake" of its own fat. Their coffee machine does not make a good espresso. Have it elsewhere. The staff was very friendly and helpful. Room Tip: To avoid the street traffic noise (and the heat of the sun), ask for a room on a lower floor facing the private parking lot behind the hotel.

Staff was very busy in the restaurant when we arrived so our reception was rushed. Coffee at breakfast was instant coffee so not what we expected in Europe. The food was good. The room was comfortable and the staff gave us good tourist information. The hotel is close to main town square.

Unfortunately I cannot recommend this hotel! We were the only occupants during our 2 day stay and they put us on the 3rd floor in the attic! No lift, an extremely narrow stair case. On top of this, we were informed by the receptionist that if we were to enter the hotel after 11pm we would have to use our keys us the hotel was locked, due to there being no staff. Despite the hotel stating it had 24 hour reception! The breakfast was quite poor, the bread was at least 2 days old, and had to be toasted! We did not enjoy our stay at all.

Voin lämpimästi suositella! Oli mieleenpainuva kokemus. Hotelli on linnoituksen sisällä ikivanhassa rakennuksessa ja sisällä pystyy kokemaan historian havinaa. Vaikka hotellin omat palvelut ja käytännöt eivät välttämättä ole siitä parhaasta päästä ja ehkäpä se huonekaan ei oikein täytä nykystandardeja, niin silti kannattaa tulla, se on kokemisen arvoinen paikka (siis ihan positiivisessa mielessä). Jos jollain on vilkas mielikuvitus ja uskoo kummituksiin, niin sellaiselle tämä paikka ei ehkä ole kaikista paras.

The hotel certainly has potential but the lady and the man who are running it should be thrown out.

Bonito hotel, atención amable

Die Lage ist super! Alles in der Innenstadt ist zu Fuß erreichbar. Das Hotel selbst ist ein bisschen in die Jahre gekommen, zum Beispiel war der Griff an der Duschwand teilweise abgebrochen und die Ablage unter dem Spiegel war sehr kreativ angebracht. Alles aber soweit in Ordnung, wir wollten ja nur ein Nachtquartier und die Betten waren bequem. WLAN ging im Treppenhaus und gerade noch bis zur Zimmertür, weiter hinten war es weg und grundsätzlich auch nicht das schnellste. In der Buchung stand, dass der Parkplatz inbegriffen ist, kostet aber 6€/Tag, seit sie den Parkplatz neu und die Stellplätze breiter gemacht haben, hat mir die Dame an der Rezeption erklärt. War aber nicht schlimm, da auf der anderen Straßenseite kostenlose öffentliche Parkplätze sind und immer etwas frei war. Gegessen haben wir nicht im Hotel.

Veľmi dobrā poloha v meste , peknā izba.

S hotelom sme boli spokojní, hlavnou prednosťou je milý a ústretový personál

Great location right next to main square and Minorite Church. Very quiet. Perfect!

Great location right next to the main square and the Minorite Church. We stayed here with our four kids for three nights and really enjoyed it! Everything perfect!