The hotel and staff was outstanding , very helpful and extremely family oriented. The breakfast was good with the hours was very generous. Everything we ask and requested was given with smiles. There was markets, restaurants and the pena palace was not too far from the hotel. The only issue we had was the A/C which was immediately addressed within minutes after talking to the hotel manager. Overall this hotel gets an outstanding approval rating from me and my family and recommend those with or without family stay at this hotel.

Staff very friendly, especially Miguel with his dining recommendations.

Parking was so tight. Euro3/charged but they hadn’t said this during booking

Un peu à l’écart des attraits touristiques

Parking is great, underground. Though does get crowded. Above ground is limited. Scarcity of waste baskets , throughout. A new water cooler is being installed in lobby, which is great. Bathrooms are so so. They implemented this one piece, PVC shower, toilet and sink combo unit so as to not have to deal with the plumbing - older building. Main issue is the stench from sewer, which appears from time to time. Otherwise, the rooms are very clean and functional. Still only one waste basket in bathroom. Location can't be beat if you're there for a surgery, or loved one staying at Hospital. CUF is directly across street.

Breakfast was decent. Choice was a bit limited but decent enough

Room is clean. Staffs are very nice.

O quarto com alguns problemas na casa de banho. Muito quente sem como regular a temperatura. Atendimento não muito agradável.

Very good

Recommended

Friendly staff

DIRTY, PARKING, SOME PEOPLE FROM STAFF, ROOM CONDITION

Definitely value for money, Friendly and helpful staff, limited free parking and paid underground parking.

Staff were great. Air conditioning wasn’t working which made the stay hot to the point of being uncomfortable. Was called by the front desk at 2235hrs to ask to move my car as it had charged and someone else wanted to charge. Completely understand the charging requirement but at that time of day, you have to wonder!

Food is very good. Staff is friendly. Room was clean

Great location

Property was ok, when arrived we had full towels next day they left 2 towels and no glasses

Garbage

It was nice and the restaurant on site had good food.

Very good location very friendly people