Best Western Plus Hotel Gergovie

Explore Best Western Plus Hotel Gergovie
9.0
Exceptional
From 595 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.6

Service and Facilites

8.8

Traveller Reviews Best Western Plus Hotel Gergovie

Number of reviews per page
20
40
Top reviews
Amanda
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

This hotel is excellent in so many ways, from the room size, to the comfortable bed, from the balcony to the bathroom and from the location to the staff.
Josie
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We were a late booking for this hotel and it was almost at capacity. That may explain why the room charge was so high - £286 for room only. Current price is c.£100. I feel that price we paid was excessive. The hotel was good, the reception was good. The restaurant was good, and the restaurant manager deserved a medal! She kept the whole, full restaurant served in a timely manner with what appeared to be an inexperienced staff. Well done!
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Josef
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

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Neil
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Overnight stop very nice
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The folks at reception were very welcoming
Rudy
icon-
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Nice hotel, convenient and good value .
Julie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Had a really spacious room, comfortable bed, nice big shower and friendly staff
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Very nice hotel. We had to ask to change our room because it was joined with another one and we could hear someone talking all the time. Luckily there was a different room available and it was really nice and quiet there. Disappointed with very slow internet. Basically not usable… we mentioned it at the checkout and a young woman at the front desk didn’t apologize or felt bad about it all. Just said they know about it. Very disappointing customer service. We got there pretty late and were hoping to have a nice supper there as that’s what was mentioned in the services. But they said the kitchen is closed already (it was around 8pm) and they could only offer us a salad. Other than that - a good hotel, with nice and clean rooms.
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Ruth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

It was a very last minute booking and so I hadn’t had time to read any reviews but there was nothing to worry about- we were very pleased
Felix
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Very clean and comfortable, staff was friendly, and onsite restaurant was good!
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Modern facilities. Great rooms. Excellent & friendly service.
Rudolf
icon-
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

For the money, this represents great value. Nice location, good views, informal but pleasant restaurant - Recommended.
Vjekoslav
icon-with Partner
with Partner
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

At check in when we were advised that we could only eat at 7.15 as, because we only requested a table not a time. When we switched the room lights on we were treated to a disco! The bedhead lights were flashing non stop. The "reeding" light was a small pinhead. The telephone it didnt work, so my disabled husband,, had to physically go down to complain at an unstaffed reception. Eventually the pleasant receptionist appeared and came to our room to fix the lights. She couldnt. so the bedhead had to be unplugged. The standard lamp also didn't work, so she unplugged to fridge and plugged it in there. We arrived as demanded at 7.15 for dinner, were seated promptly then left for 30 minutes before our order was taken. I enquired what was in the sauce with the duck, and there was no mention of chilli, (I am allergic) . The dish was covered in chilli flakes! I told them I could not eat it and returned the dish. My husband's duch was raw and bleeding., so be returned that. The vegetabges were mush. Cauliflower/broccoli? was grey! The guinea fowl replacement dish was also returned as it was inedible. We again returned the dish. The waitress made loud derogatory remarks about "les Anglais" (We speak French!. The food and room were not 4* standard. Manager was not available. Reception offered .€20 and meals off bill which was still high for an unfit room and meal
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Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Balcony overlooking Clermont Ferrand an unexpected bonus. Restaurant excellent. Personnel really helpful & friendly, albeit run off their feet due to understaffing.
Fiona
icon-with Partner
with Partner
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Overnight stop when making the journey from Spain to UK. Hotel easy to find, close to main road, but not affected by traffic noise. Staff friendly. Only downside, it was 38 degrees at 7:00pm outside, public area and restaurant didn’t seem to have any aircon. Room however was pleasantly cooler. Accidentally left my Kindle device, was contacted by email during the day of my departure, contacted the hotel later to arrange for it to be returned. Received notification when it was sent
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Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Lovely small hotel, very clean with good facilities. Very handy as a stop off on our journey to the south.
Alain
icon-Business
Business
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Restaurant service was disappointing with very slow and disorganised waitresses.
Antony
icon-
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

The Hotel was perfect in every way Welcoming, warm, cosy and had a good restaurant with a bijou bar and lounge area The location was perfect being close to the A75 and with secure parking I will definitely book again when I next drive to and from Spain
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Lovely room with balcony and beautiful view. Nice restaurant also with beautiful view and nice food.
Gerard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Very convenient roadstop for roadtrip. 20 minutes from Claremont fr. Restaurant understaffed and pretty limited menue
Number of reviews per page
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