Room really stank, the bathroom was awful. Left after 1 day.

Rooms are a good size but dated/shabby furniture. Breakfast buffet is ok. Pool is nice and well maintained.

I don’t recommend this place to anyone. There is no WiFi, no electric plugs points, not sufficient lighting in the room. Pay extra to use the safety deposit box. Has a kettle but no coffee or tea. The two female Reception staff are extremely rude. I will not employ them if it is my hotel. Our room was 1016.

Reasonable price for a decent hotel with all basic amenities

Staff were friendly and service-oriented; hotel could benefit from a facelift.

It was nice experience, staffs were good, food was nice although we prefer vegetarian or chicken only food. I arrived early and they allow to checkin at 13:00 as I had kid. Found few staffs from Nepal and Pakistan and they helped me.

Not a good cleaning

The lady who checked me in, and who helped answer some questions later, was an absolute delight and was funny as hell. I knew that if I spoke with her

This hotel was meh. The staff are not friendly and the accommodation are tolerable. Location is good. I would look else where nearby.

Quite surprised and disappointed with the limitations of this hotel, considering it marks itself as a 4*, you have only buffet style meals available, at a high price for the quality, minimal food available in the hotel through the day, even packet coffee and tea for the room is additional cost!! I’ve worked and stayed in many 4* hotels and never heard of this!!

Well located approx 1 mile stroll from Funchal centre . The area has plenty of bars and restaurants in the immediate vicinity. The lido and sea access are 100 yards away. Hotel Pool was fab a great spot to unwind . The room was great, luckily we had a sea view too and we were given complimentary wine and fruit which was a very notable and welcomed bonus. Special mention to Vanessa at reception , what a great girl. Thanks Muthu Raga we loved our stay.

Good hotel

Good place over, you pay for what you get.

A bit noisy

Very good hotel with perfect food.

The property needs to be updated. Very old and outdated. The parking is terrible.

It is very well located with a lot of dining shopping options within walking distance… if you don’t mind walking up and down hills. Parking on site is very limited and parking on the street is also limited, but doable. The appearance of the hotel is older, but it’s well maintained. Comfortable beds. What I enjoy the most was the buffet breakfast: great options and delicious. I also liked the pool and shaded patio area

Very clean hotel. Nice and quiet at night with great amenities. Also had a super view and staff were very helpful.

I am sorry to say, but it was not a good experience. Good location and positive, friendly staff was not even close to compensate appaling room and bathroom. Entering the room i was hit by a heavy disinfectant/cleaning solution smell, that took couple hours of open windows to get rid off. The smell of damp from the bathroom could not be fixed though. Apart from the smell, bathroom was simply dirty, most surfaces showing smudges, and dust and hair in the more difficult to reach corners. Everything seemed a bit sticky and old, showing different states of ware. Breakfast, included in the price was mostly tasteless, and thank god for cold cuts that left something edible on the menu. Again, it is a shame, as even though it’s an old hotel, common areas seemed well maintained, staff was approachable and helpful, and the location suited me very well (easy to get from the airport, close to activities , restaurants, etc.).

1 of the elevators was down and its clear this is an older hotel. Seems like they try to upcharge you for everything. I stayed at a 3 star hotel that was nicer than this one on Madeira. This is not a 4 star hotel.